Heathrow Meet & Greet Driver – Customer‑First Auto Concierge

Heathrow Airport; Greater London; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Training and Development

Shift pattern 4 on 2 off

Day and Night Shifts Availability

Job summary

Heathrow Airport is seeking a Meet and Greet Driver to be the face of our service, delivering outstanding customer care at Heathrow. You will join a fast-paced, friendly team and contribute to excellence in service while upholding high vehicle-handling standards.

The role requires a full UK driving license (3+ years), strong communication in English, and a smart, professional presence. This is a full-time position with day or night shifts and a £14.80 hourly rate.

Qualifications

• Full UK Driving Licence held for 3+ years for insurance purposes.
• Excellent verbal communication in English and great customer service skills.
• Basic IT skills including MS Word and Office applications.
• Able to multi-task and work under pressure in a busy environment.
• Smart, professional appearance and positive attitude.

Responsibilities

• Certify valets are familiar with each car's controls and alarm systems before receiving from the customer.
• Ensure smooth handover of vehicles and securely store keys.
• Drive and care for customers' vehicles while following valet procedures.
• Be familiar with company systems and equipment and maintain standards.
• Monitor car park activity and deter theft with a strong visual presence.
• Collaborate with managers to support marketing initiatives and maximise income.
• Provide front line care during equipment failure or customer distress.

Skills

Excellent verbal communication

Customer service orientation

Ability to work under pressure

Multi-tasking

Smart and professional attitude

Willingness to learn and adapt

Tools

MS Word

Microsoft Office

Job description

Heathrow Airport is seeking a Meet and Greet Driver to be the face of our service, delivering outstanding customer care at Heathrow. You will join a fast-paced, friendly team and contribute to excellence in service while upholding high vehicle-handling standards.

The role requires a full UK driving license (3+ years), strong communication in English, and a smart, professional presence. This is a full-time position with day or night shifts and a £14.80 hourly rate.