Medicines Management Coordinator

Downend Health Group; West of England; On-site; GBP 18,000 - 21,000; Full time

Job summary

Downend Health Group is seeking a Medicines Team Assistant to join our forward-thinking Practice. You will join the Medicines Management Team to provide an efficient prescription service and ensure patients' needs are met with courtesy and care.

The role requires excellent communication, strong customer service, and flexibility to cover holidays. An enthusiastic, team-oriented approach is essential in a supportive environment.

Qualifications

• Demonstrable commitment to professional development.
• Excellent communication, customer care and flexibility to cover holidays.
• Ability to work in a multidisciplinary team and maintain patient-centred care.

Responsibilities

• Process medication requests and queries safely, efficiently and accurately.
• Provide excellent customer service with clear verbal and written communication.
• Support the Medicines Management Team in prescribing processes and related administration.
• Liaise with patients, pharmacists and care homes regarding medications and requests.

Skills

Excellent communication

Customer care

Flexibility

Teamwork

Tools

EMIS Web

Docman

Job description

Downend Health Group is seeking a Medicines Team Assistant to join our forward-thinking Practice. You will join the Medicines Management Team to provide an efficient prescription service and ensure patients' needs are met with courtesy and care.

The role requires excellent communication, strong customer service, and flexibility to cover holidays. An enthusiastic, team-oriented approach is essential in a supportive environment.