Medical Workforce Administrator – Fixed-Term, First Contact

The Methodist Church in Britain; United Kingdom; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Health and wellbeing programme

Career development support

Job summary

Royal Surrey NHS Foundation Trust is seeking a fixed-term administrator for nine months. The role centers on being the first point of contact for medical staff, managing a shared inbox, and routing enquiries to HR colleagues, with duties including compliance reporting and pre-employment checks.

The ideal candidate will have GCSE maths and English and proven administration experience, with responsibilities spanning ESR data entry and visa-related certificate requests.

Qualifications

• GCSE maths and English or equivalent.
• NVQ level 3 or equivalent experience required.
• Experience in administration and customer service.

Responsibilities

• Maintain the Medical Workforce shared inbox daily and triage emails.
• Act as first point of contact for medical staff and route enquiries to HR.
• Respond to requests for Certificates of Employment within timescales.
• Handle urgent requests such as visa applications.
• Provide first-line advice on terms and conditions and escalations.
• Forward requests to other HR teams as appropriate.
• Support DBS, GMC and right-to-work compliance reporting.
• Undertake recruitment pre-employment checks.
• Input information on the ESR system and update reports.

Skills

Administration

Customer service

Education

GCSE maths and English

NVQ level 3 or equivalent experience

Tools

HR system software

Job description

Royal Surrey NHS Foundation Trust is seeking a fixed-term administrator for nine months. The role centers on being the first point of contact for medical staff, managing a shared inbox, and routing enquiries to HR colleagues, with duties including compliance reporting and pre-employment checks.

The ideal candidate will have GCSE maths and English and proven administration experience, with responsibilities spanning ESR data entry and visa-related certificate requests.