Medical Spa Coordinator & Aesthetic Assistant

Placements24; Southampton; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts on treatments

Professional development

Cross-training

Supportive team environment

Job summary

Placements24 is seeking a professional Medical Spa Coordinator & Aesthetic Assistant to manage front-desk operations and support medical practitioners. You will greet clients, schedule appointments, handle inquiries, and maintain patient records, ensuring a smooth patient journey from booking to follow-up.

The role requires strong administrative skills, attention to detail, and excellent communication. Experience in a medical spa or clinic is preferred.

Qualifications

• Prior front-desk or clinic experience.
• Strong organizational and communication skills.
• Proficiency with scheduling software and office tools.

Responsibilities

• Manage front-desk operations including greeting clients and phones.
• Schedule consultations and treatment sessions.
• Handle inquiries about services, pricing, and availability.
• Maintain patient records and process payments.
• Assist practitioners during procedures and prepare treatment rooms.
• Manage inventory of medical supplies and retail products.

Skills

Front-desk management

Scheduling software

Customer service

Administrative excellence

Medical spa knowledge

Multi-tasking

Tools

MS Office

CRM software

Job description

About the Role

Our client is looking for a professional and organized Medical Spa Coordinator & Aesthetic Assistant to manage front-desk operations and provide support to medical aesthetic practitioners in Randburg . This role is pivotal in ensuring a smooth patient experience from booking appointments to post-treatment follow-up. You will be the first point of contact for clients, handling inquiries, scheduling, and administrative tasks while also assisting medical professionals during treatments. The ideal candidate is detail-oriented, customer-focused, and possesses a strong understanding of medical spa services and administration in the vibrant Gauteng business hub.

Key Responsibilities

• Manage all aspects of front-desk operations, including greeting clients, answering phones, and managing appointments.
• Schedule client consultations and treatment sessions, ensuring efficient use of practitioners' time.
• Handle client inquiries regarding services, pricing, and appointment availability with professionalism.
• Maintain patient records, process payments, and manage billing inquiries.
• Assist medical aesthetic practitioners during procedures, preparing treatment rooms and assisting as needed.
• Manage inventory of medical supplies and retail products, placing orders as necessary.

Requirements

• Previous experience in a medical spa, clinic, or hospitality setting is essential.
• Strong administrative and organizational skills with excellent attention to detail.
• Proficiency in using scheduling software and standard office applications.
• Excellent communication, interpersonal, and customer service skills.
• A basic understanding of aesthetic treatments and medical spa terminology is advantageous.
• Ability to multitask and work effectively in a fast-paced environment.

Benefits

• Competitive salary and potential for performance bonuses.
• Employee discounts on a wide range of aesthetic treatments and skincare products.
• Exposure to the cutting-edge medical aesthetics industry in Randburg .
• Opportunities for professional development and cross-training.
• A professional and supportive team environment focused on client well-being.