Medical Secretary - Patient-Centric Admin & Diary Lead

NHS Scotland; Glasgow; On-site; GBP 13,000 - 18,000; Part time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave + holidays

Cycle to Work Scheme

Learning and development opportunities

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Medical Secretary to provide comprehensive secretarial and administrative support to Consultants and their teams. You will coordinate patient pathways, manage correspondence, diaries and inquiries while upholding strict confidentiality.

The role requires prioritising workload, supporting service targets and contributing to the smooth running of inpatient and outpatient services. Flexible working options may be discussed during recruitment.

Qualifications

• HNC/SVQIII in Secretarial Studies/Business Administration or equivalent experience.
• Proficient in use of software systems including Microsoft Office Packages
• Advanced keyboard skills
• Medical terminology
• Good organisational and communication skills
• Ability to work independently or as part of a team.
• Excellent interpersonal skills with the ability to perform under pressure with deadlines.

Responsibilities

• Complete personal assistant tasks for Consultants, including word processing, filing, audio-typing, scanning and letter/medical report preparation.
• Manage Consultant(s)/Team(s) diary to ensure effective time management.
• Sort, distribute and prioritise incoming mail and route to appropriate staff.
• Handle telephone and in-person enquiries from staff, patients and external professionals.
• Upload patient referrals and run discharge reports for records processing.
• Arrange referrals to clinics and investigations and coordinate admissions/follow-up.

Skills

Advanced keyboard skills

Medical terminology

Organisational skills

Interpersonal skills

Teamwork

Education

HNC/SVQIII in Secretarial Studies/Business Administration

Tools

Microsoft Office

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Medical Secretary to provide comprehensive secretarial and administrative support to Consultants and their teams. You will coordinate patient pathways, manage correspondence, diaries and inquiries while upholding strict confidentiality.

The role requires prioritising workload, supporting service targets and contributing to the smooth running of inpatient and outpatient services. Flexible working options may be discussed during recruitment.