Senior Admin Specialist - Paediatric Neurodevelopment & CAMHS

NHS Scotland; Renfrew; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

NHS Pension Scheme

Flexible working

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) invites applications for a Senior Business Support Assistant based in Renfrewshire. You will provide comprehensive secretarial and administrative support to the Neurodevelopmental Pathway, CAMHS and Community Paediatric Teams while helping to ensure smooth day-to-day service delivery.

The role requires frontline customer service, supervising Band 2/3 staff and competence with Microsoft Office and electronic information systems.

Qualifications

• Recognised administration qualification equivalent to HNC/SVQ Level 3 or substantial relevant experience.
• Proven competence with Microsoft Office and electronic information systems.
• Experience in busy administrative, business support or secretarial roles.
• Excellent organisational skills and ability to prioritise.
• Strong communication and interpersonal skills.

Responsibilities

• Provide secretarial and administrative support to multidisciplinary teams.
• Supervise daily admin functions and support Band 2/3 staff.
• Manage appointments, patient enquiries and correspondence via electronic systems.
• Produce reports, letters and service documentation to a high standard.
• Maintain records, databases and filing; support referrals.
• Assist audits, data collection and service improvement initiatives.
• Be first point of contact for patients, families and staff.

Skills

Organisational skills

Communication skills

Supervisory experience

Attention to detail

Ability to work independently

Education

HNC in Secretarial Studies or Business Administration (SVQ3) or equivalent

Tools

Microsoft Office

Electronic information systems

Job description

NHS Greater Glasgow and Clyde (NHSGGC) invites applications for a Senior Business Support Assistant based in Renfrewshire. You will provide comprehensive secretarial and administrative support to the Neurodevelopmental Pathway, CAMHS and Community Paediatric Teams while helping to ensure smooth day-to-day service delivery.

The role requires frontline customer service, supervising Band 2/3 staff and competence with Microsoft Office and electronic information systems.