Medical Secretary – Gastroenterology Team (NHS)

Gloucestershire Hospitals NHS Foundation Trust; Gloucester; On-site; GBP 26,000 - 27,000; Part time

Job summary

Gloucestershire Hospitals NHS Foundation Trust is recruiting a Medical Secretary, Band 3, 22.5 hours per week in Gloucester. The post holder will provide a confidential secretarial service to the Gastroenterology team, supporting patient care and coordination of appointments, investigations and follow-up care.

Key duties include managing clinic diary, handling correspondence, and ensuring efficient administrative systems.

Qualifications

• GCSE grade C or above (or equivalent) in literacy and numeracy.
• NVQ level three in administration or equivalent hospital/office experience.
• Understanding medical terminology.
• IT experience with Microsoft Office packages.
• Excellent presentational, communication and interpersonal skills.

Responsibilities

• Provide comprehensive administrative and secretarial support to the clinical team, producing accurate correspondence for patients, GPs and healthcare professionals.
• Coordinate patient pathways by arranging appointments, investigations, procedures and follow-up care.
• Monitor waiting lists, Two Week Wait referrals, RTT pathways and clinic capacity; escalate delays and risks.
• Support consultants with diary management, meetings, and governance activities.

Skills

Administrative skills

Secretarial skills

Communication skills

Microsoft Office

Education

GCSE level C or above

NVQ level 3 in administration

Tools

Microsoft Office

Job description

Gloucestershire Hospitals NHS Foundation Trust is recruiting a Medical Secretary, Band 3, 22.5 hours per week in Gloucester. The post holder will provide a confidential secretarial service to the Gastroenterology team, supporting patient care and coordination of appointments, investigations and follow-up care.

Key duties include managing clinic diary, handling correspondence, and ensuring efficient administrative systems.