Medical Secretary- Oncology

University Hospitals Plymouth NHS Trust; Plymouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity has arisen for a Medical Secretary within the Oncology Department at a leading NHS Trust. The role involves providing comprehensive administrative support to Consultants and ensuring effective communication with patients and clinical teams. Candidates should possess strong organizational skills and a background in clerical work, preferably within the NHS, with a commitment to delivering high-quality service.

Qualifications

• Proven clerical experience, preferably within the NHS.
• Knowledge of medical terminology is desirable.
• Experience in audio typing of medical terminology is a plus.

Responsibilities

• Provide administrative support for Consultants and clinical staff.
• Liaise with patients to book appointments and monitor target lists.
• Maintain strict patient confidentiality and supervise junior staff.

Skills

Communication

Interpersonal skills

Organizational skills

Education

NVQ 3 in Business and Administration or equivalent

Tools

Microsoft Office

Job description

Job summary

An opportunity has arisen within the Oncology Department for an experienced, hardworking, efficient, and self-motivated person to join our team as a Medical Secretary, working 37.5 hours per week. This busy and interesting role requires effective communication with the Oncology team, other departments, patients, and service users. You should possess excellent communication and interpersonal skills, work well independently and as part of a team, and deliver high-quality, efficient service. A thorough working knowledge of Microsoft Office packages is essential. An RSA II qualification is desirable, and understanding medical terminology would be an advantage. Reliability, punctuality, integrity, and the ability to work calmly under pressure are key qualities, along with excellent organizational skills.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who can demonstrate recent relevant experience as per the Person Specification.***

Main duties of the job

Main Duties:

• Provide administrative support for 2 Consultants and other clinical staff.
• Liaise with patients to book appointments.
• Monitor and validate primary target lists.
• Audio typing of clinic dictations.
• Action data quality reports.
• Coordinate with other Trusts and multidisciplinary teams.

About us

We are a people-focused organization where every staff member matters. Patients are at the heart of our work. Joining University Hospitals Plymouth NHS Trust means becoming part of a dedicated team committed to innovation, clinical excellence, and customer care. We offer opportunities for career development in a progressive environment, situated in a vibrant, modern city with a rich history of adventure. Please note all communication will be electronic; regularly check your email. For support with the application process, contact the recruitment team at 01752 432100. We support flexible working arrangements; please discuss this with the recruiting manager before applying. We value diversity and encourage applicants from all backgrounds. Vacancies may close early; if you haven't heard within 4 weeks after closing, assume you were not shortlisted.

Job description

Job responsibilities

Coordinate and deliver a comprehensive medical secretarial and personal assistant service to Consultant Oncologists and clinical team members efficiently and proactively. Maintain good communication between consultants, patients, carers, and health professionals.

Contribute to patient care delivery through knowledge of hospital systems and consultant practices.

Supervise trainee/junior staff, bank/agency staff, and filing clerks as necessary. Maintain strict patient confidentiality in accordance with the Trust’s policies.

Person Specification

Experience

Essential

• Proven clerical experience
• Experience within the NHS

Desirable

• Experience in a large clinical setting
• Knowledge of iPM & Aria systems

Qualifications

Essential

• NVQ 3 in Business and Administration or equivalent

Desirable

• ECDL
• NVQ in Administration

Knowledge

Essential

• Experience in typing letters

Desirable

• Experience in audio typing of medical terminology

This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a DBS check. Applications from those requiring Skilled Worker sponsorship are welcome; further details available on the Trust’s website. Please note, from 6 April 2017, applicants for UK entry clearance must present a criminal record certificate from each country of residence in the past 10 years if residing for 12 months or more.

Additional information includes the same details about DBS checks and sponsorship requirements as above.

Employer details

Employer name: University Hospitals Plymouth NHS Trust
Address: Derriford Hospital, Plymouth, PL6 8DH
Employer's website: [Link to apply or more info]