Medical Secretary - Dermatology

Torbayandsouthdevon; Torquay; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is looking for a dedicated Medical Secretary to join their Dermatology team. This part-time role offers the chance to provide essential secretarial and administrative support, ensuring high-quality service delivery in a busy healthcare environment. You will play a key role in managing communications, maintaining clinical diaries, and supporting patients with empathy and respect. Join a progressive hospital located in the picturesque English Riviera, where you can contribute to meaningful healthcare services while enjoying the beauty of South Devon's coast and countryside. This is a fantastic opportunity for those looking to make a difference in patient care.

Qualifications

• Strong organizational skills and ability to manage multiple tasks.
• Effective communication skills for liaising with patients and staff.

Responsibilities

• Provide secretarial support to Consultants and manage clinical diaries.
• Handle patient inquiries with empathy and maintain confidentiality.

Skills

Empathy

Communication Skills

Organizational Skills

Confidentiality

Education

High School Diploma

Relevant Secretarial Qualification

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

Join to apply for the Medical Secretary - Dermatology role at Torbay and South Devon NHS Foundation Trust.

We are seeking to recruit 1 part-time Medical Secretary based within the Dermatology team, to provide comprehensive and high-quality secretarial, administrative, and clerical support to the department, ensuring an effective and efficient service is delivered.

Our Medical Secretary will provide high-quality secretarial, administrative, and clerical support to Consultants, maintaining departmental and Trust standards in line with Standard Operating Procedures. They will help and support the Practice Manager to undertake change management and ensure patients are treated with courtesy, dignity, and respect.

Responsibilities

• Work closely with clinical and administrative staff and other employees within the Trust and liaise with patients, GP’s, and other external agencies. This position requires empathy and tact when dealing with patients who may be angry or upset regarding any aspect of their care.
• Communicate effectively in writing and verbally on a daily basis.
• Ensure all results of investigations are tracked and shown to the relevant consultant promptly for action as instructed.
• Independently deal with patient/carer enquiries in an efficient, sensitive, and confidential manner and refer on to the clinician as appropriate.
• All clinic outcomes to be recorded accurately and completed or amended.
• Clinical diaries to be maintained and checked against the published timetables. Discretion and initiative used when arranging meetings and appointments for patients, relatives, and others. To ensure that medical staff leave and cover arrangements are circulated and clinical activities are amended accordingly.
• Taking and transcribing formal minutes if required.
• Open and act on correspondence received.
• Undertake a variety of office duties such as filing, opening and distributing post, photocopying, moving and lifting of patient notes.
• Organise own workload efficiently and highlight any concerns to the Admin Team Leader.
• Produce and update Standard Operating Procedures (SOP) for all aspects of the Medical Secretary role.

Torbay and South Devon NHS Foundation Trust (Torbay Hospital) is a busy, successful, and progressive hospital located on the English Riviera, South Devon’s beautiful bay which is surrounded by stunning coast and countryside. We are famous for our award-winning beaches and vast countryside waiting for you to explore.

Why work with us

For further details / informal visits contact: Name: Sarah Turner Job title: Team Leader Email address: [e-mail] Telephone number: 01803 656532

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Health Care Provider
• Industries: Hospitals and Health Care