Medical Secretary/Administrator

Ayrshire; Scotland; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in healthcare is looking for a dedicated and organized individual to join their Sexual Health medical team. In this role, you will provide essential secretarial and clerical support, ensuring smooth operations through effective appointment management and accurate documentation. You will also play a key role in organizing meetings and maintaining action trackers. If you have a passion for healthcare and possess strong communication and organizational skills, this is a fantastic opportunity to make a real difference in a supportive environment.

Qualifications

• SVQ3 or HND in relevant field or significant healthcare secretarial experience.
• Proficiency in NHS TrakCare and Microsoft Office with intermediate Excel skills.

Responsibilities

• Manage appointments, including booking, rescheduling, and cancellations.
• Draft and type correspondence and reports with high accuracy.

Skills

Organizational Skills

Communication Skills

Time Management

Audio Typing

Microsoft Office

NHS TrakCare

Education

SVQ3 in relevant field

HND in relevant field

Tools

NHS TrakCare

Microsoft Office

Job description

We are seeking an outgoing and organized individual to provide comprehensive secretarial and clerical support to the Sexual Health medical team. Responsibilities include:

1. Booking, rescheduling, and canceling appointments, including managing waiting lists.
2. Audio typing, drafting, and typing correspondence, reports, and outpatient clinic documents with high accuracy within specified timescales.
3. Organizing and attending meetings, producing draft minutes, and maintaining action trackers for approval by the Sexual Health Consultant.
4. Managing workflow for vasectomy administration, scheduling appointments, and organizing meetings for the wider sexual health team, including minute-taking.
5. Gathering and collating statistical data accurately to meet deadlines.

Qualifications and skills required:

1. SVQ3 or HND in a relevant field, or significant secretarial experience in healthcare, including familiarity with medical terminology.
2. Proficiency with NHS TrakCare application and Microsoft Office, with intermediate Excel skills.
3. Excellent keyboard skills, minimum typing speed of 45 WPM, and expertise in audio typing/digital dictation.
4. Strong communication, interpersonal, organizational, and time management skills.
5. Knowledge of Patient Hub is advantageous.
6. Ability to work independently and as part of a team with minimal supervision.

For an informal discussion, contact Tracy Aitchison, Sexual Health Administration Manager, at 01592 729273.