Medical Secretary/Administration Assistant - Maternity Cover

Priory; Gainsborough CP; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Birthday Holiday

Enhanced maternity pay

Contributory pension scheme

Flexible benefits

Job summary

Priory Hospital Lincolnshire is seeking a Medical Secretary/Administration Assistant on a maternity-cover basis. The role sits in Site Support Roles, working full time at Priory Hospital Lincolnshire with a salary of £26,300 per year.

You will support patient administration, diaries, and communications while maintaining confidentiality and high standards of service. The position offers a structured environment, regular training, and opportunities to develop within the Priory Group’s clinical

Qualifications

• Essential for the role: experience in administrative, customer service or clinical support in a healthcare setting.
• Ability to manage competing priorities and work within a team.
• Understanding of medical terminology and procedures.

Responsibilities

• Manage diaries, patient appointments, correspondence, telephone enquiries, minute taking and general administrative tasks.
• Liaise with patients, Consultants, GPs, insurers and internal teams regarding appointments, admissions, discharges and follow-up care.
• Maintain accurate patient records and documentation using CareNotes, ensuring confidentiality and compliance with procedures.
• Provide excellent customer service, prioritise enquiries, handle sensitive concerns professionally and support the wider administrative team.

Tools

CareNotes

Job description

Medical Secretary/Administration Assistant - Maternity Cover

Department: Site Support Roles

Employment Type: Fixed Term - Full Time

Location: Priory Hospital Lincolnshire

Compensation: £26,300 / year

Description

Priory Hospital Lincolnshire Salary is £26,300 per annum Full Time – 37.5 Hours

Priory Hospital Lincolnshire has an opportunity for a Medical Secretary to join our team.

Priory Hospital Lincolnshire, Gainsborough, Lincolnshire is a low secure unit for males with mental health conditions, supporting patients detained under the Mental Health Act (MHA). It is accessible by public transport, with Gainsborough railway station and local bus links nearby, approximately a 15-minute drive from Gainsborough.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Manage diaries, patient appointments, correspondence, telephone enquiries, minute taking and general administrative tasks.
• Liaise with patients, Consultants, GPs, insurers and internal teams regarding appointments, admissions, discharges and follow-up care.
• Maintain accurate patient records and documentation using CareNotes, ensuring confidentiality and compliance with company procedures.
• Provide excellent customer service, prioritise enquiries, handle sensitive concerns professionally and support the wider administrative team as required.

You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role Previous experience in an administrative, customer service or clinical role is preferred, with the ability to work collaboratively within a team and manage competing priorities. An understanding of medical terminology and the ability to follow procedures while adapting to patients' and their families' needs is also required.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities