Medical Secretary

Priory Group; Hale Barns; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Birthday Holiday

Enhanced maternity pay

Contributory pension scheme

Flexible benefits (gym, IT devices, HC

Development opportunities

IPD sponsorship

Leadership & management development

Long service award

Refer a friend bonuses

Job summary

Priory Group is seeking a Medical Secretary at Priory Hospital Altrincham to join a dedicated team. The role focuses on providing secretarial and administrative support to the medical team, managing diaries, and handling patient records within a respectful clinical environment.

The post is full-time (37.5 hours per week) with a salary of £26,300 per year. Priory offers comprehensive training, career development opportunities, and excellent benefits to help you grow within the organisation.

Qualifications

• Excellent IT skills including Microsoft Office and audio typing.
• Understanding of medical terminology.
• Strong organisational skills with the ability to prioritise workload effectively.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy when handling patient records and documentation.
• Ability to maintain strict confidentiality and demonstrate integrity.
• A flexible, supportive approach and ability to work effectively as part of a team.

Responsibilities

• Provide efficient secretarial and administrative support to the hospital, particularly the Medical team, including typing, audio‑typing, minute taking and managing correspondence.
• Coordinate diaries and patient appointments, liaising with patients, Consultants and other departments to ensure appointments and follow‑up arrangements run smoothly
• Maintain accurate patient records using CareNotes, ensuring reports and documentation are uploaded, updated and filed correctly.
• Handle telephone and email enquiries, prioritising requests appropriately and dealing with patient and family complaints sensitively, escalating where necessary.
• Liaise with internal and external contacts, including GPs, Insurers, Commissioners and other Priory sites, whilst maintaining strict confidentiality and information governance standards.

Skills

Excellent written communication

Excellent verbal communication

High attention to detail

Strong organisational skills

Confidentiality

Team player / flexible

Tools

Microsoft Office

Audio-typing

CareNotes

Job description

Medical Secretary

Department: Site Support Roles

Employment Type: Permanent - Full Time

Location: Priory Hospital Altrincham

Compensation: £26,300 / year

Description

Priory Hospital Altrincham
£26,300 per annum

Full Time - 37.5 hours per week

Priory Hospital Altrincham has an opportunity for a Medical Secretary to join our team.

Located in South Manchester, Priory Hospital Altrincham is set within a beautiful Grade II listed building, providing the perfect setting for you to focus on your recovery.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Provide efficient secretarial and administrative support to the hospital, particularly the Medical team, including typing, audio‑typing, minute taking and managing correspondence.
• Coordinate diaries and patient appointments, liaising with patients, Consultants and other departments to ensure appointments and follow‑up arrangements run smoothly
• Maintain accurate patient records using CareNotes, ensuring reports and documentation are uploaded, updated and filed correctly.
• Handle telephone and email enquiries, prioritising requests appropriately and dealing with patient and family complaints sensitively, escalating where necessary.
• Liaise with internal and external contacts, including GPs, Insurers, Commissioners and other Priory sites, whilst maintaining strict confidentiality and information governance standards.

You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

• Excellent IT skills, including Microsoft Office and audio‑typing.
• Understanding of medical terminology.
• Strong organisational skills with the ability to prioritise workload effectively.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy when handling patient records and documentation.
• Ability to maintain strict confidentiality and demonstrate integrity.
• A flexible, supportive approach and ability to work effectively as part of a team.

The following experience would be beneficial

• Previous experience in a medical secretarial or administrative role.
• Experience working within a healthcare or clinical environmen
• Experience dealing with patients, families and healthcare professionals.
• Experience managing diaries, appointments and correspondence.
• Familiarity with electronic patient record systems, particularly CareNotes.
• Experience handling sensitive enquiries and complaints professionally.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.