Medical Secretary

Beth Israel Lahey Health; Winchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Medical Secretary to provide exceptional customer service as the frontline representative. Responsibilities include managing phone interactions, scheduling, and carrying out billing processes. This full-time position requires strong communication skills and a minimum of one year of experience in a customer service role.

Qualifications

• Minimum 1 year of experience in a high-volume customer service position.
• Proficient in PC skills and effective communication.

Responsibilities

• Interact with patients, schedule appointments, and collect co-pays.
• Ensure high standards of customer service in all patient interactions.

Skills

Customer service skills

PC skills

Written communication

Verbal communication

Multitasking

Education

High School Degree or GED

Job description

Join to apply for the Medical Secretary role at Beth Israel Lahey Health.

Get AI-powered advice on this job and more exclusive features.

Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt

Job Summary:

BILH Primary Care offers an opportunity to make a difference. As a frontline representative, you will exercise high standards of customer service in all interactions with patients and staff. Your role involves phone interactions, registration, scheduling, co-pay collection, billing, and appointment confirmation, crucial for ensuring patients receive the right care at the right time.

Qualifications:

• High School Degree or GED
• Minimum 1 year of experience in a high-volume customer service position

Skills and Knowledge:

• Strong customer service skills
• Proficient PC skills
• Effective written and verbal communication skills
• Ability to multitask

As a healthcare organization, Beth Israel Lahey Health requires all staff to be vaccinated against influenza and COVID-19 as a condition of employment. Learn more about this requirement.

Join over 35,000 professionals making a difference in patient care. Your skills and compassion can strengthen our team.

Equal Opportunity Employer/Veterans/Disabled