Cardiology Medical Secretary

NHS; Guildford; On-site; GBP 27,000 - 31,000; Full time

Job summary

Join the Cardiology Department as a medical secretary, providing essential support to both clinical and administrative teams. You will manage correspondence, assist with patient pathways, and require excellent typing and interpersonal skills. This role is suited for individuals with relevant secretarial experience in a busy healthcare environment.

Benefits

Health and wellbeing program

Career development opportunities

Qualifications

• GCSE level education, including English.
• RSA II in audio typing.
• RSA III, BSMS Certificate as medical secretarial qualification.

Responsibilities

• Provide medical secretarial services and personal assistant support.
• Manage your workload and oversee office operations.
• Ensure patient-focused service in all interactions.

Skills

Organisational Skills

Interpersonal Skills

Typing

Communication

Education

GCSE level education or equivalent

RSA II in word processing/audio typing

RSA III or equivalent in medical secretarial qualification

Tools

Trust Patient Administration System (OASIS)

Word

Data management software

Job description

An exciting opportunity has arisen within the Cardiology Department for an experienced secretary to join our existing administrative team. We are looking for individuals ideally with medical secretarial experience in a hospital or clinical environment who are able to work both within busy teams and on their own initiative.

We seek an enthusiastic, motivated individual with excellent typing, organisational, and interpersonal skills. The successful candidate will work closely with both administrative and clinical teams. You should have a professional attitude towards work and be able to work flexibly in a busy environment.

Main duties of the job

You will be responsible for:

• Producing accurate and timely clinical correspondence via a dictation programme
• Providing comprehensive patient pathway support and assistance

Main duties of the job

The key aspect of your role involves dealing with the public and professionals. You must demonstrate good interpersonal skills. Your duties will include medical audio typing using digital dictation, data entry using EPR systems, utilizing diagnostic trackers for patient pathway coordination, and handling telephone enquiries.

Our administrative staff provide essential support to clinical teams, striving to ensure a positive patient experience. We invest in training and development to equip our staff with the necessary skills and knowledge.

Please see the attached job description and person specification for further information as these are used for shortlisting.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. We value our 5000 colleagues and offer a health and wellbeing program along with career development opportunities. Our diverse Royal Surrey family ensures you feel valued from your initial interview through your entire tenure.

We provide joined-up care across hospital and community services, including regional cancer care. Our main hospital is in Guildford, with community sites at Milford, Haslemere, and Cranleigh. We also offer adult community health services across Guildford and Waverley.

The Care Quality Commission rated us as Outstanding.

We are committed to supporting professional development and investing in our facilities. There has never been a better time to join us.

Note: Advertisements may close early, so apply promptly.

A video about Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Job responsibilities

Provide comprehensive medical secretarial and personal assistant services to consultants and their teams. Manage your workload efficiently, oversee office operations, and work autonomously within a team. Ensure procedures and practices meet standards and targets, and deliver a patient-focused service in all interactions.

Person Specification

Qualifications

• GCSE level education or equivalent, including English
• RSA II or equivalent in word processing/audio typing
• RSA III, BSMS Certificate, or equivalent in medical secretarial qualification

Knowledge

• Ability to prioritise workload and adapt to changing priorities
• Effective filing system management
• Knowledge of the Trust Patient Administration System (OASIS)
• Advanced keyboard and audio typing skills
• Proficiency in Word, email, internet, and data management software
• Excellent communication and interpersonal skills
• Knowledge of basic anatomy, physiology, medical terminology, NHS priorities, and relevant guidelines

Disclosure and Barring Service Check

This post requires a disclosure check under the Rehabilitation of Offenders Act 1974.

Salary: £27,857 to £30,570 per annum, including high-cost area supplements.