Medical Secretary

Sheffield Children’s NHS Foundation Trust; Sheffield; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Generous annual leave

Pension schemes

Health and wellbeing programmes

Exclusive discounts

Résumé du poste

Sheffield Children’s NHS Foundation Trust is seeking a Medical Secretary to support the Trauma & Orthopaedics Department in the Surgery and Critical Care Group. You will handle correspondence, update patient records, coordinate investigations and book appointments, while assisting with meetings and training for new staff.

The role requires confidentiality, strong IT skills and the ability to engage with patients and professionals across the Trust. Training and development are provided.

Qualifications

• A strong standard of typing, accuracy and attention to detail.
• Good verbal and written communication with patients and colleagues.
• Ability to manage multiple tasks and prioritise effectively.

Responsabilités

• Provide efficient administrative support to the clinical team.
• Manage incoming mail and action on correspondence.
• Respond to enquiries from patients, GPs, consultants and external bodies.
• Update patient records with accuracy and confidentiality.

Connaissances

Audio Typing

Verbal & Written Communication

Time Management

Teamwork & Initiative

Formation

GCSE English included

RSA Typing/Word Processing

NVQ2 in Business Administration

Outils

NHS software systems

Description du poste

Sheffield Children’s NHS Foundation Trust

Medical Secretary

The closing date is 15 November 2026

An exciting opportunity has arisen to join the Trauma & Orthopaedics Department within the Surgery and Critical Care Group at Sheffield Children’s.

You will deliver administrative support to the clinical team, serving as an important liaison between the Trust, patients, GPs, and healthcare professionals. Responsibilities include managing correspondence, updating patient records, coordinating investigations, booking appointments, preparing medical documents, and supporting meetings and training for new colleagues.

About You: You will be comfortable engaging with others in verbal and written formats, understand patient confidentiality requirements, and be proficient in IT systems and office software.

If you are conscientious and committed to providing great administrative support, we would love to hear from you!

Main duties of the job

Reporting into the Service Coordinator, your responsibilities will include:

• Provide efficient administrative support to the clinical team
• Manage incoming mail and action on correspondence
• Respond to enquiries from patients, GPs, consultants, and external bodies
• Update patient records, ensuring accuracy
• Type medical correspondence, clinic letters and medico-legal reports
• Coordinate investigations and follow-up work for the clinical team, presenting results to clinical staff
• Help with meetings, including minute-taking and providing administrative support
• Help prepare medical documents such as discharge summaries and ensure appropriate documentation storage
• Support inductions for new colleagues, allocate tasks to support staff, and arrange necessary resources like interpreters

About us

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children’s health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

We strongly encourage all applicants to review their right to work eligibility before submitting an application to help avoid any disappointment during the recruitment process.

This role has been assigned the occupation code 4211 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager [e-mail]. Together, we’re building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Qualifications

• 4 GCSEs Grace C or above including English
• RSA III Typing / Word Processing or equivalent qualification or experience
• NVQ2 in Business Administration or equivalent

Experience

• Audio Typing experience
• Experience of working in a multi-disciplinary team
• Experience of working with filing systems
• Experience of good customer or patient care
• Experience of scheduling /co-ordination of activities and / or resources
• Secretarial experience
• Medical Secretarial experience
• Previous NHS experience
• Experience with NHS / Healthcare software systems
• Experience of working with confidential material

Knowledge and Skills

• Understanding and knowledge of Caldicott and Data Protection Act
• Good verbal and written communication skills with team / clients / relatives using tact when required
• Ability to deal with conflict
• Good time management skills with the ability to work to prioritise work according to deadlines
• Ability to engage with and motivate othersHigh standard of accuracy
• Able to work as part of a team and under own initiative
• Strong analytical skills
• Ability to establish and maintain effective working relationships
• Knowledge of medical terminology
• Understanding of the 18 week Referral to Treatment (RTT) process

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offences Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Children’s NHS Foundation Trust

Sheffield Children’s NHS Foundation Trust

Sheffield Children’s NHS Foundation Trust