Secretary

Cheswold Park Hospital

Wakefield

On-site

GBP 26,000 - 27,000

Part time

10 days ago

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Job summary

South West Yorkshire Partnership NHS Trust is seeking a part-time secretary to support CAMHS at Wakefield CAMHS base Drury Lane Health and Wellbeing Centre. The role requires accurate typing, good MS Office skills, and reliable, confidential administration in a busy health setting.

The post involves a flexible, part-time schedule with standard NHS admin hours and a commitment to safeguarding and data protection. Applicants should have GCSE English and relevant typing qualifications.

Qualifications

  • Recent secretarial/administrative experience required.
  • Typing/word processing and minute taking useful.
  • Experience with Microsoft Word, Excel, Outlook and PowerPoint preferred.

Responsibilities

  • Provide a comprehensive secretarial/administrative service to clinical/support services.
  • Use well-established policies and protocols at all times.
  • Contribute to decision making with sound knowledge of the service.
  • May work in clinical environments with potential conflict scenarios.
  • Act as principal contact for service users and external contacts.
  • Work flexibly to meet service needs and deadlines.
  • Maintain confidentiality and professional communication at all times.

Skills

Administrative experience
Typing
Note taking
Diary management
Microsoft Word
Excel
Outlook
PowerPoint

Education

NVQ level 3 or RSA III or OCR III
GCSE English
Typing/word processing qualification RSA III

Tools

SystmOne

Job description

Job Summary

Wakefield Child and Adolescent Mental Health Service is currently recruiting a secretary based at Drury Lane Health & Wellbeing Centre, Wakefield CAMHS.

We are looking for a secretary who has experience of working within an office environment, who is self‑motivated, friendly, able to work accurately under pressure to deadlines and is flexible in their approach. They must be able to use their own initiative and prioritise their workload.

The role is 22.5hrs per week, with office opening hours Monday to Friday 8:30am till 5:00pm.

The applicants will be required to work as part of an integrated wider admin team within the CAMHS service and therefore you will be required to demonstrate a flexible approach to travel as you may be required to cover at different bases of the service.

Any further questions please contact Janine Guthrie, Administration Team Manager, at janine.guthrie@swyt.nhs.uk.

Please be aware that you must meet the essential qualification requirements of the role (as described in the person specification) in order to be considered for interview.

Main duties of the job

Duties will be varied and will include receiving telephone calls into the department. Working in Microsoft Office, Word, Excel, PowerPoint, the trusts clinical recording system (SystmOne), typing and word processing letters, reports and general correspondence, also receiving referral information electronically and via the telephone. Receiving general telephone enquiries into the department and liaising with other professionals, taking accurate messages and minuting meetings. Good communication skills and a professional manner is essential.

The successful candidate must be fully computer literate in Microsoft Office and be qualified in GCSE English and hold a Typing/Word Processing qualification to RSA IlI or equivalent.

Health & Safety

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

About Us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high‑quality care in the right place at the right time. We employ staff in both clinical and non‑clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details
  • Date posted: 02 November 2026
  • Pay scheme: Agenda for change
  • Band: Band 3
  • Salary: £25,760 to £27,476 a year
  • Contract: Permanent
  • Working pattern: Part‑time, Flexible working
  • Reference number: C9378-W1572
  • Job locations:
    • Drury Lane Health and Wellbeing Centre
    • Fryston Road
    • Wakefield
    • W Yorkshire
    • WF12TE
    • United Kingdom
Job Description
Job responsibilities

Under the supervison/direction of the Line Manager/Administrative Supervisor, within a delegated framework for agreed tasks and seeking support as and when necessary, provide a comprehensive, confidential, Secreterial/administrative service to clinical/support services, in an efficient and confidential manner.

Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.

Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.

May work within clinical environments where conflict resolution may be required.

Act as principal point of contact for users of the service e.g., individuals from within/outside the Trust, service users and members of the public etc.

Work flexibly to meet the needs of the service.

Develop and maintain good working relationships by being flexible, adaptable, polite, positive and empathetic, communicating effectively and informatively.

Work with sensitivity and have a good understanding of the service provision and issues experienced by its users.

Prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of postholder's level of competency or authority to the Line Manager.

Work within well-established departmental/Trust policies, procedures, protocols, guidelines and established service delivery plans at all times.

Use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to others user communication difficulties.

Ensure the service experienced is positive and service user confidentiality is maintained at all times. Treat users of the service, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

We do not offer sponsorship for this role. Applicants must have the right to work in the UK without requiring Trust sponsorship.

Person Specification
Experience
  • Recent Secretarial/administrative experience
  • Copy /audio typing if applicable to role
  • Note/minute taking
  • In using email, maintaining and updating paper and electronic diaries, arranging meetings
  • In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc
  • In working as an effective team member with minimum supervision
  • In working in a busy environment with competing demands
  • Understanding of the need to maintain strict confidentiality
  • In using a degree of initiative
  • In organising and prioritising own tasks in order to meet deadlines.
Qualifications – Essential
  • Must be appropriate to the role::
  • NVQ level 3 or RSA III or OCR III (or equivalent level of qualification in related subject eg business admin, typing/word processing, customer services)
  • Or, be able to demonstrate competency at level 3.
Qualifications – Desirable
  • Willingness to undertake further study/development.
Training – Essential
  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area
  • Must be willing/able to undergo job development and training and maintain skills.
Physical Attributes – Essential
  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
Personal Attributes – Essential
  • Ability to be flexible to meet the demands of the post.
  • Responsive attitude and approach
  • Dress appropriately for the environment
  • Ability to travel around the Trust as appropriate to role.
Special Knowledge/Skills – Essential
  • Good written communication skills, with the ability to deal with and prepare routine written correspondence.
  • Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages.
  • In, decision-making and prioritisation
  • Knowledge of Data Protection Act
  • Customer care skills
  • Good interpersonal skills
  • Diversity/Cultural understanding
  • Resilience to pressure and exposure to emotional, distressing situations
  • Non-judgemental, empathetic manner
  • Able to use observation skills to identify potential risks and act appropriately.
  • Demonstrates Trust Values
  • Able to fulfil the requirements of the Trusts value based induction.
Special Knowledge/Skills – Desirable
  • Knowledge of information governance
  • Problem solving skills.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

South West Yorkshire Partnership NHS Trust

  • Drury Lane Health and Wellbeing Centre
  • Fryston Road
  • Wakefield
  • W Yorkshire
  • WF12TE
  • United Kingdom

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

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