Medical Secretary

NHS; Rhyl; On-site; GBP 25,000 - 27,000; Full time

Job summary

A healthcare organization in Wales is seeking an experienced Medical Secretary to support the General Surgery Administration Team. The candidate should have NVQ Level 3 in Business Administration or equivalent, excellent communication skills, and proficiency in Microsoft Office. You'll handle various secretarial duties and must thrive in a busy environment. Welsh language ability is desirable, and the role offers a competitive salary as part of a permanent contract.

Qualifications

• Must be an experienced typist qualified to RSA Typing Level II or equivalent.
• Must possess NVQ Business Administration Level 3 or equivalent experience.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide secretarial and administration duties to the General Surgery Department.
• Meet the demands of working in a busy environment.
• Represent the department with professionalism.

Skills

Communication skills

Proficient in Microsoft Office

Organizational skills

Flexible and adaptable

Education

NVQ Business Administration Level 3 or equivalent

RSA or OCR Level 2 or equivalent

Tools

Microsoft Word

Job description

Job Summary

We are currently looking for an experienced and proactive Medical Secretary to join the General Surgery Administration Team in Glan Clwyd Hospital.

The candidate will be enthusiastic, highly motivated and possess excellent communication and interpersonal skills.

Main Duties of the Job

The role will be to provide a comprehensive range of secretarial and administration duties to the General Surgery Department.

This challenging position requires someone who is a team player, flexible, organised and able to work well under pressure.

The successful candidate will need to be an experienced typist, qualified to RSA Typing Level II (or equivalent). The position also requires excellent communication skills, the ability to meet the demands of working in a busy environment and to represent the department with due professionalism.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About Us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity and are proud to welcome applicants under the Disability Confident Employer scheme.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Pay and Employment Details

Date Posted: 11 December 2025

Pay Scheme: Agenda for change

Band: Band 3

Salary: £25,313 to £26,999 a year

Contract: Permanent

Working Pattern: Full‑time

Reference Number: 050-AC832-1225

Job Location

Glan Clwyd Hospital
Sarn Lane
Bodelwyddan
LL18 5UJ

Job Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications – Essential

• NVQ Business Administration Level 3 or equivalent experience
• RSA or OCR Level 2 or equivalent (must be a proficient user of Microsoft Word)
• IT related qualification CLAIT Plus / ECDL or equivalent

Qualifications – Desirable

• AMSPAR – City & Guilds Level 3
• NVQ Customer Service Level 3

Experience – Essential

• Knowledge of a range of administrative processes
• Experience of working in a busy office environment
• Experience of typing

Experience – Desirable

• Experience working within the NHS

Skills – Essential

• Competently communicates professionally and effectively with all levels of staff both verbally and in writing
• Proficient in use of Microsoft Office applications
• Experienced in planning, organising and prioritising own workload
• Flexible and adaptable to changing service demands
• Excellent organisational skills

Skills – Desirable

• Minute‑taking skills

Knowledge – Essential

• Evidence of continual personal development
• Ability to deal with sensitive information

Knowledge – Desirable

• Knowledge of NHS organisations
• Medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.

Employer Details

Employer Name: Betsi Cadwaladr University Health Board

Address: Glan Clwyd Hospital
Sarn Lane
Bodelwyddan
LL18 5UJ

Employer’s Website: https://bcuhb.nhs.wales/train-work-live/

Equality and Diversity

BCUHB is committed to promoting equality and diversity and welcomes applicants under the Disability Confident Employer scheme.