Medical Secretary

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 21,000 - 27,000; Full time

Job summary

Betsi Cadwaladr University Health Board (North Wales) is seeking a Medical Secretary for the ENT Department. The post supports the medical secretary team with audio typing, records handling and administrative duties in a busy clinical environment.

Applicants should be detail-oriented, communicative and capable of prioritising a varied workload. Welsh/English speakers are welcome; NHS ethos and collaborative teamwork are emphasized.

Qualifications

• NVQ Business Administration L3 or equivalent experience.
• RSA/OCR Level 2 or equivalent experience (must be a proficient user of Microsoft Word).

Responsibilities

• Provide efficient administration to support the medical secretary team.
• Undertake audio typing of clinical letters and discharge summaries; medical records handling and filing.
• Manage workload, prioritise tasks, and work both independently and as part of a team.

Skills

Communication

Microsoft Word

Planning & Organising

Education

NVQ Business Administration L3

RSA/OCR Level 2

Tools

Microsoft Word

Microsoft Office

Job description

Job Overview

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Applications are invited for a Medical Secretary in the ENT Department.

The post holder will provide an efficient administration service to support the medical secretary team.

The role will involve working closely with administrative, other secretarial, nursing and medical colleagues to providing a comprehensive secretarial support service. The post holder will be required to undertake audio typing of clinical letters, discharge summaries and other annotation and medical records handling, filing and other administrative tasks.

You will have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.

Previous medical administration experience would be advantageous, but is not essential. Experience of working in a busy office environment is desirable.

Main duties of the job

To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team.

To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Person specification

Qualifications

Essential criteria

• NVQ Business Administration L3 or equivalent experience.
• RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.

Desirable criteria

• AMSPAR – City & Guilds L3.
• NVQ Customer Service L3.

Experience

Essential criteria

• Knowledge of a range of administrative processes.
• Experience of working in a busy office environment.

Desirable criteria

• Experience of working within the NHS.

Skills

Essential criteria

• Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
• Proficient in use of Microsoft office applications.
• Experienced in planning organising and prioritise own workload

Desirable criteria

• Minute-taking skills.

Knowledge

Essential Criteria

• Evidence of Continual Personal development.