Medical Secretary

Greater Manchester Mental Health NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pay enhancements

Annual leave

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking a Medical Secretary to provide comprehensive administrative support to identified medical teams in the North Manchester Division. The role includes acting as PA for consultants, line managing medical support secretaries, and ensuring timely completion of discharge summaries and clinical correspondence.

You will handle patient inquiries, maintain confidentiality, coordinate with GPs and external agencies, and input clinical activity

Qualifications

• Experience as a medical secretary or PA preferred.
• Ability to handle patient information with confidentiality.
• Proficient typing and data entry for clinical correspondence.

Responsibilities

• Provide PA support to consultants and line manage medical support secretaries where applicable.
• Carry out general administrative duties and typing of medical letters and discharge summaries.
• Coordinate on-call rota and manage patient/carer inquiries with professional judgement.
• Liaise with GPs, Social Services and other health professionals for joint outpatient care.
• Track referrals from start to discharge and ensure targets are met.
• Ensure discharge summaries are completed within agreed timelines and update patient records in the EPR system.

Skills

Discretion

Administrative support

Medical typing

Education

NHS/Medical secretarial qualification

Tools

EPR systems

Job description

To provide a comprehensive administrative service to identified medical teams within the North Manchester Division. The post holder will act as a PA for a number of consultants and line manage the bases medical support secretaries, where applicable to ensure all work is completed in a timely manner. The Medical Secretary will undertake general office duties including the typing of medical and other correspondence and actioning any requirements identified within the typing. They will be responsible for the management of administrative duties within their area of work including; ensuring the allocation of discharge summaries and their timely completion, updating and circulating the on-call rota as required, answering and managing calls from patients and their carers / relatives and other health and social care professionals. They will be responsible for supporting the Trust in achieving relevant performance targets.

• Undertake audio and clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
• Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
• Deal with any enquiries using judgement and always observing patient confidentiality.
• Liaise with General Practitioner regarding clinic and domiciliary visits.
• Liaise with outside agencies, including Social Services, Coroner's Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.
• Liaise on behalf of your consultants with multi-disciplinary team members regarding requirements for joint outpatient's work/care programming activity.
• Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.
• Ensure all discharge summaries are allocated and completed within agreed process and timeframe.
• Check the patient's status, check that X-rays, follow up appointments etc. have been booked when mentioned in correspondence / discharge correspondence using the EPR systems. Ensure demographic details are correct and amend where necessary.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

• Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts