Medical Secretary

Greater Manchester Mental Health; Manchester; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Evening/Weekend pay boost

Annual leave 27–33 days

Sponsorship available

Job summary

Greater Manchester Mental Health Foundation Trust is seeking a Medical Secretary to provide administrative support to identified medical teams in the North Manchester Division. The post holder will act as a PA for several consultants and help line-manage bases medical support secretaries.

Responsibilities include audio typing, managing discharge summaries, updating on-call rotas, handling patient and carer enquiries, and ensuring confidential handling of information while contributing to

Qualifications

• Experience in medical secretarial duties or equivalent office environment.
• Proven ability to manage multiple administrative tasks with accuracy and discretion.
• strong typing and data entry skills required.

Responsibilities

• Provide audio and clerical support for consultants, including minute taking and correspondence.
• Manage discharge summaries and ensure timely completion within processes.
• Update and circulate the on-call rota; handle calls from patients and carers.
• Liaise with GPs and social care colleagues for clinic and domiciliary visits.
• Track service users from referral to discharge to meet local and national targets.

Skills

Audio typing

Administrative duties

Communications

Discharge summaries

Confidentiality

Education

Maths and English or equivalent

Job description

To provide a comprehensive administrative service to identified medical teams within the North Manchester Division. The post holder will act as a PA for a number of consultants and line manage the bases medical support secretaries, where applicable to ensure all work is completed in a timely manner.

The Medical Secretary will undertake general office duties including the typing of medical and other correspondence and actioning any requirements identified within the typing. They will be responsible for the management of administrative duties within their area of work including; ensuring the allocation of discharge summaries and their timely completion, updating and circulating the on-call rota as required, answering and managing calls from patients and their carers / relatives and other health and social care professionals.

They will be responsible for supporting the Trust in achieving relevant performance targets.

Main duties of the job

• Undertake audio and clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
• Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
• Deal with any enquiries using judgement and always observing patient confidentiality.
• Liaise with General Practitioner regarding clinic and domiciliary visits.
• Liaise with outside agencies, including Social Services, Coroner’s Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.
• Liaise on behalf of your consultants with multi-disciplinary team members regarding requirements for joint outpatient’s work/care programming activity.
• Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.
• Ensure all discharge summaries are allocated and completed within agreed process and timeframe.
• Check the patient’s status, check that X-rays, follow up appointments etc. have been booked when mentioned in correspondence / discharge correspondence using the EPR systems. Ensure demographic details are correct and amend where necessary.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

See attached detailed job description and person specification:

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Experience in working in a busy office environment.

Education

• Maths and English or equivalent

Important Information about working for GMMH: All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here .

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Name Karen Marsh Job title Medical Secretary Email address [e-mail] Telephone number 0161 271 0395 Additional information

This role does not meet the eligibility criteria for sponsorship

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.