Medical Secretary

Taurus Healthcare; Hereford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS pension 20.68%

38 days annual leave (including bank)

Vivup Benefit Platform

Job summary

Much Birch Surgery, managed by Taurus Healthcare, is seeking an organised administrator to join a busy GP practice. You will provide high-quality administrative and secretarial support to clinicians and the team, coordinating referrals, safeguarding processes and communications with patients and partner organisations.

Using EMIS and Docman, you will manage workflows, keep records and support service improvements within a collaborative, patient-centred environment.

Qualifications

• Experience in high-volume administrative support within a clinical environment.
• Proficient use of EMIS and Docman for referrals, workflows and records.
• Commitment to safeguarding and confidentiality in a healthcare setting.

Responsibilities

• Provide high-quality administrative and secretarial support to clinicians and the practice team.
• Manage patient referrals, clinical workflows and administration using EMIS and Docman.
• Support safeguarding processes, MDT meetings and follow-up actions.
• Coordinate SARs, medical reports and other non-NHS requests.
• Handle practice correspondence, emails and record-keeping systems.
• Liaise with patients, clinicians and partner organisations to ensure effective communication.
• Contribute to service improvements and smooth running of practice administration.

Skills

Accuracy

Organisation

Confidentiality

Prioritisation

Communication

Teamwork

Tools

EMIS

Docman

Job description

The role requires a high level of accuracy, organisation, confidentiality and attention to detail, together with the ability to manage competing priorities and work effectively as part of a busy practice team. These requirements are reflected throughout the JD, particularly around referrals, clinical systems, confidential information, communication and quality. Duties include:

• Providing high-quality administrative and secretarial support to clinicians and the wider practice team.
• Manage patient referrals, clinical workflows and administration using EMIS and Docman.
• Support safeguarding processes, MDT meetings and follow-up actions.
• Coordinate SARs, medical reports and other non-NHS requests.
• Manage practice correspondence, email enquiries and record-keeping systems.
• Liaise with patients, clinicians and partner organisations to ensure effective communication.
• Contribute to service improvements and the smooth running of practice administration.

  Much Birch Surgery is a busy and forward-thinking GP practice serving the local area. We are committed to providing high-quality, patient-centred care and supporting our clinical and administrative teams to work effectively together. We have a broad range of clinical services and work closely with wider health and care partners to support our patients. We are continually looking at ways to improve our services, systems and ways of working, and this role offers an opportunity to become an important part of a supportive and collaborative practice team.

Much Birch surgery:

• Is a busy rural dispensing practice at the heart of the community.
• Is located in the village of Much Birch, between Ross-on-Wye and Hereford city, covering a large area reaching from the edges of Hereford to Ross on Wye, and extending into the villages of the Golden Valley.
• Has a list size of circa 5,100+ patients
• Offers a supportive team of Receptionists/Care Navigators, Secretaries, Administrators, GPs, ANPs, Practice Nurses, HCAs, Physiotherapist, Social Prescribers., Much Birch Surgery is managed by Taurus Healthcare. Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 200,000+ patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible. Taurus Healthcare offer many employee benefits, such as
• Access to a generous NHS pension scheme with 20.68% employer contribution.
• 33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff).
• Access to an Vivup Benefit Platform

Safeguarding Statement Taurus Healthcare is committed to safeguarding and promoting the welfare of vulnerable adults, children, and young people. All confirmed offers of employment are subject to satisfactory pre-employment checks.

Equality, Diversity & Inclusion Statement At Taurus Healthcare, we strive to create a diverse and inclusive workplace and welcome applications from candidates of all backgrounds, including Military Veterans and family members of serving personnel.