Medical Secretary

Cygnet; Darlington; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a dedicated Medical Secretary to join their vibrant team. This exciting role involves providing high-quality secretarial support within a mental health inpatient service. You will play a crucial part in ensuring the smooth running of operations, maintaining patient records, and collaborating with a multi-disciplinary team. With strong career progression opportunities and a supportive culture, this position offers a chance to make a real impact on the lives of patients and their families. Join this forward-thinking organization and thrive in a role that values your contributions and well-being.

Benefits

Strong career progression opportunities

Expert supervision and support

Pension scheme

Cycle to work scheme

Employee discount savings

Qualifications

• Experience in a medical secretary role, preferably within mental health.
• Strong communication and organizational skills are essential.

Responsibilities

• Provide secretarial support to the medical team and maintain patient records.
• Attend clinical meetings and take minutes for documentation.

Skills

Medical Secretary experience

Audio transcription skills

Interpersonal skills

Microsoft Office proficiency

Organizational skills

Flexibility and adaptability

Education

RSA 2 typing qualification

Tools

Microsoft Excel

Microsoft Word

Databases

Job description

We are looking for a dedicated Medical Secretary with a passion for making a difference to others.

You’ll be working full time, 40 hours a week at Victoria House, helping ensure the safe and smooth running of services for the people in our care.

Cygnet Victoria House is a 26-bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men experiencing an acute episode of mental illness requiring emergency admission.

The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we support service users to manage their mental health, reinforce daily living skills, and prepare for independent life back in the community.

Our team works closely and collaboratively with service users, their families, and the referrer to provide a seamless pathway from referral to discharge. Our approach is recovery-focused and supported by comprehensive multi-disciplinary teams, contributing to shorter lengths of stay.

At Cygnet, our perks go beyond pension schemes and excellent professional development. You’ll enjoy shopping, travel, and leisure discounts, as well as a range of healthcare and financial benefits, to support your well-being both in and out of work.

Join us to progress your career in a vibrant, supportive culture designed to help you thrive. Apply now to enjoy excellent career prospects while making a difference in people's lives.

Your day-to-day…

• Provide a high standard of secretarial support to members of the medical team.
• Maintain good working relationships with clinicians and caring professionals.
• Attend and take minutes at clinical meetings, hearings, and tribunals.
• Produce high-quality admission and discharge summaries, tribunal reports, and care plan documents.
• Create and maintain patient records and paper files.

Why Cygnet? We’ll offer you…

• Strong career progression opportunities.
• Expert supervision and support.
• Pension scheme.
• Cycle to work scheme and employee discount savings.

We are looking for someone who is…

• Service-oriented, with Medical Secretary experience and knowledge of mental health.
• Flexible, adaptable, organized, and responsible.
• An excellent typist, preferably to RSA 2 level, with audio transcription skills.
• Calm under pressure and able to work independently and as part of a team.
• A strong written and verbal communicator with excellent interpersonal skills.
• Highly proficient in Microsoft Office programs, including Excel, Word, and databases.

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role, you’ll have the chance to make a real impact on patients, service users, and their families.