Medical Secretary/Higher Medical Secretary

Transformationunitgm; Middlesbrough; On-site; GBP 24,000 - 30,000; Full time

Job summary

An established healthcare provider is seeking a motivated Medical Secretary to join their General Surgery team. This full-time position offers a unique opportunity to provide vital administrative support within a dynamic environment. The successful candidate will play a key role in ensuring the smooth operation of the department, utilizing strong IT and communication skills to assist medical staff effectively. With a focus on professional development, this role provides a clear path for progression within the organization, making it an exciting opportunity for those looking to advance their career in the NHS.

Qualifications

• Previous medical secretarial experience in a healthcare setting is essential.
• Strong IT skills and extensive knowledge of Microsoft Office required.

Responsibilities

• Provide comprehensive medical secretarial service to consultants and junior staff.
• Assist in the organisation of workloads and contribute to overall success.

Skills

IT Skills

Communication Skills

Organisational Skills

Typing/Word Processing

Knowledge of Medical Terminology

Education

GCSE in Maths and English

NVQ3 in Secretarial or Business Administration

Medical Terminology Qualification

Tools

Microsoft Office

Outlook

Job description

Main area Digestive Diseases, Urology and General Surgery services L3 Grade Band 3/4 Contract Permanent Hours Full time - 37.5 hours per week Job ref 328-DUG-7054229

Employer South Tees Hospitals NHS Foundation Trust Employer type NHS Site The James Cook University Hospital Town Middlesbrough Salary £24,625 - £29,114 per annum Salary period Yearly Closing 12/05/2025 23:59

Medical Secretary/Higher Medical Secretary

Band 3/4

Job overview

Department: General Surgery

This role is to work is to work on site, within the core hours of 08.00 – 17.00 (7.5 hours per day).

Post holders will be appointed at band 3 or band 4 depending upon previous experience as laid out in the Trust's development framework for medical secretaries. The framework provides a clear progression to allow post holders to progress from band 3 to band 4 within the post subject to a formal evaluation in role (this would take 18 months to progress from Band 3 to Band 4).

We are looking for an experienced secretary to join the secretarial and administration team in General Surgery. The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants and junior medical staff in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the organisation.

This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Main duties of the job

You will have previous medical secretarial and administrative experience, preferably in a health care setting. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills.

You will have excellent communication, interpersonal and organisational skills. It’s important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic.

This vacancy will close when we receive sufficient completed applications.

Working for our organisation

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions.

· Leading Your Team to Success

· Service Improvement for Beginners

The leadership and improvement programme aims to:

· Explore leadership within the NHS

· Promote Trust values and behaviours

· Develop your leadership effectiveness and skills

· Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role

. After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team.

Person specification

Experience

• Previous experience working within a team (B3/4)
• Healthcare / NHS Trust experience (B3/4)

Experience Band 3

• Working knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
• Secretarial and administrative experience

Experience Band 4

• Substantial secretarial and administrative experience
• Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet

Knowledge & Skills

• Efficient and accurate word processing skills (B3/4)
• Excellent planning, prioritisation and organisational skills (B3/4)
• Substantial working knowledge of secretarial/clerical processes (B4)
• Understanding of secretarial/clerical processes (B3)
• Substantial Working Knowledge of Functionality of Patient Administration System (B4)
• Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B4)
• Knowledge of General Data Protection Regulations and patient confidentiality (B4)
• Awareness of General Data Protection Regulations and patient confidentiality (B3)
• Knowledge of medical terminology (B3)
• Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B3)
• Working knowledge of the functionality of Patient Administration Systems (B3)
• Trust experience; knowledge of STHFT policies and procedures (B3/4)

Qualifications Band 3

• GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience (using the ‘knowledge and skills’ criteria above)
• NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the ‘knowledge and skills’ criteria above)
• Medical Terminology qualification or equivalent level of working experience with medical terminology
• Audio-typing qualification or equivalent level of working experience with medical terminology

Qualifications Band 4

• GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience
• NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
• Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust’s Medical Secretarial Development Framework
• Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust’s Medical Secretarial Development Framework

Employer certification / accreditation badges

Application numbers

Please note that this vacancy will close when we receive sufficient completed applications.

Name Tracey Jackson Job title Administration Manager Email address [e-mail] Telephone number 01642 850850 Additional information

EXT 56918

If you have problems applying, contact

Address The Recruitment Team
The Murray Building
The James Cook University Hospital
TS4 3BW
Telephone [phone], ext. 57396