Medical Secretary

TN United Kingdom; Birmingham; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dedicated Medical Secretary to deliver exceptional administrative support within a healthcare setting. This role emphasizes professionalism and confidentiality while ensuring a seamless experience for patients. You will coordinate diaries, manage correspondence, and support compliance with hospital policies. Join a team committed to improving patient care through effective collaboration and continuous process improvement. If you're enthusiastic about making a difference in healthcare, this is the opportunity for you!

Qualifications

• Proficient in administrative tasks and diary management.
• Strong commitment to patient confidentiality and professionalism.

Responsibilities

• Provide administrative support to medical teams and manage correspondence.
• Organize diaries and appointments for patients and consultants.

Skills

Administrative Support

Customer Service

Diary Management

Minute Taking

Compliance Knowledge

Tools

Care Notes

Job description

Job Title: Medical Secretary

Location: Priory Hospital Marlow, 309 Cressex Road, High Wycombe HP12 4QF

Division: Priory Group Division

Hours: 30 hours per week

Vacancy Type: Permanent - Part Time

About Priory Healthcare

Providing quality, inspiring innovation, and delivering value is our goal at Priory Healthcare. We enable our patients with mental health illnesses to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to our multidisciplinary clinical teams.

Role Overview

The Medical Secretary provides efficient administrative support to the hospital and medical team, including typing, minute taking, managing correspondence, diary and appointment scheduling, liaising with other sites and external parties, and supporting compliance with hospital policies and legal requirements.

Responsibilities

1. Provide cross cover within Medical Secretaries teams as assigned.
2. Deliver exceptional customer service to ensure a positive patient experience.
3. Accurately record Independent Consultant time for invoicing purposes.
4. Organise diaries and appointments with patients and Consultants.
5. Use Care Notes consistently, uploading reports and documents as needed.
6. Coordinate with inpatient and therapy services regarding admissions, discharges, and follow-ups.
7. Facilitate Mental Health Act arrangements, including documentation and tribunals.
8. Prioritise enquiries and handle complaints sensitively, escalating when necessary.
9. Maintain accurate filing and data entry, ensuring confidentiality and compliance with Information Governance policies.
10. Support continuous process improvements and collaborate effectively across departments.
11. Provide cover for colleagues and support the wider team as needed.

Candidate Profile

We seek an enthusiastic and dedicated individual committed to making a difference in patients' lives, with a focus on professionalism, confidentiality, and teamwork.