Medical Secretarial Assistant eRS, 2WW & Referrals

NHS Jobs; West Wickham; On-site; GBP 33,000 - 36,000; Full time

Job summary

South London and Maudsley NHS Foundation Trust is seeking an experienced medical secretarial assistant to support referrals, letters and reports. You will type accurately, manage correspondence, and ensure timely follow-up of referrals using eRS and clinical systems.

The role requires maintaining confidential records and providing cover for colleagues as needed. Working in a busy healthcare environment, you will prioritise workload, handle enquiries, and contribute to a smooth, patient-focused

Qualifications

• Proficient audio typing of letters, reports and clinic correspondence.
• Accurate, professional, grammatically correct documentation.
• Ability to code and process screening results per protocol.

Responsibilities

• Produce letters, reports and other documentation to a high standard.
• Maintain accurate records of correspondence, electronically and manually.
• Process referrals via NHS e-Referral Service (eRS) and manage worklists.
• Provide cover for colleagues during leave or absence.

Skills

Audio typing

Secretarial duties

Record keeping

Communications

Tools

Docman

eRS

Clinical systems

Job description

South London and Maudsley NHS Foundation Trust is seeking an experienced medical secretarial assistant to support referrals, letters and reports. You will type accurately, manage correspondence, and ensure timely follow-up of referrals using eRS and clinical systems.

The role requires maintaining confidential records and providing cover for colleagues as needed. Working in a busy healthcare environment, you will prioritise workload, handle enquiries, and contribute to a smooth, patient-focused