Medical Secretary – Multidisciplinary Admin & ERS Liaison

NHS Jobs; Maidstone; On-site; GBP 21,000 - 26,000; Full time

Job summary

NHS Jobs in Maidstone seeks an organized administrator to provide wide-ranging secretarial and administrative support to a multidisciplinary team. The role includes processing information, handling referrals via ERS, and liaising with hospitals and community services.

Responsibilities cover typing, data entry, responding to enquiries, and supporting clinical staff with admin tasks. A proactive, accurate approach to documentation and communication is essential.

Qualifications

• Secretarial and administrative experience is essential.
• Experience liaising with multidisciplinary teams and external agencies is desirable.
• Familiarity with electronic referral service (ERS) is beneficial.

Responsibilities

• Typing letters, reports and associated documentation as required.
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently.
• Managing all enquiries in an effective manner.
• Actioning all incoming email.
• Inputting data into the patients healthcare records as necessary.
• Processing referrals using the electronic referral system (ERS).
• Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms.
• Answering incoming phone calls, transferring calls or dealing with the callers request appropriately.
• Managing all administrative queries as necessary.
• Maintaining a clean, tidy, effective working area at all times.
• Supporting all clinical staff with general administrative tasks as requested.
• Record the minutes of meetings.

Job description

NHS Jobs in Maidstone seeks an organized administrator to provide wide-ranging secretarial and administrative support to a multidisciplinary team. The role includes processing information, handling referrals via ERS, and liaising with hospitals and community services.

Responsibilities cover typing, data entry, responding to enquiries, and supporting clinical staff with admin tasks. A proactive, accurate approach to documentation and communication is essential.