Medical Receptionist Apprenticeship: Patient Care & Admin Lead

Access Industry; Sefton; Sur place; GBP 18 000 - 23 000; Plein temps

Résumé du poste

North Park Health Centre is seeking a Medical Receptionist to support the smooth running of the practice. The role involves handling calls with empathy, managing appointments, greeting patients, and addressing queries from patients and staff.

The successful candidate will have experience with the public, excellent communication skills, and a professional, friendly disposition. Full training will be provided and informal visits are welcome.

Qualifications

• Experience working with the general public and strong communication skills.
• Polite, smart and confident demeanor for front-desk duties.
• Good teamwork and ability to present a positive image of the practice.

Responsabilités

• Answer telephone calls courteously and direct them as needed with sensitivity.
• Manage appointment system: book, amend and cancel appointments.
• Greet patients and visitors to the practice.
• Respond to queries from patients and staff and refer to appropriate person.

Connaissances

Communication skills

Customer service

Teamwork

Professionalism

Description du poste

North Park Health Centre is seeking a Medical Receptionist to support the smooth running of the practice. The role involves handling calls with empathy, managing appointments, greeting patients, and addressing queries from patients and staff.

The successful candidate will have experience with the public, excellent communication skills, and a professional, friendly disposition. Full training will be provided and informal visits are welcome.