Medical Receptionist Apprentice: Patient Care & Admin

Sabden And Whalley Medical Practice; Abbey Village; On-site; GBP 5,500 - 8,300; Part time

Benefits offered by this job

Medical Receptionist Apprenticeship

Occasional cover at Sabden/Whalley

Job summary

Sabden And Whalley Medical Practice is seeking a proactive Medical Receptionist Apprentice to join our front desk team. You will handle in-person, telephone and online appointment requests, direct patients to the right clinician and support staff with clerical tasks.

As an apprentice, you will develop skills in data entry, confidentiality and customer care while completing a recognised Medical Receptionist Apprenticeship and gaining experience at our Sabden And Whalley sites, with occasional

Qualifications

• GCSE English and Maths at grade 4 or higher required.
• Good computer literacy and willingness to learn bespoke software.
• Empathetic, confident and well-organised frontline experience desirable.

Responsibilities

• Process in person, telephone and online requests for appointments and visits.
• Direct patients to appropriate healthcare professional and service.
• Data entry, data allocation and record keeping per practice procedures.
• Provide clerical support including Word, data processing, filing and scanning.
• Maintain confidentiality and respond professionally to upset patients.

Skills

Empathetic

Confident

Resilient

Organised

Email proficiency

MS Office

Learning bespoke software

Driving licence (advantage)

Education

GCSE English & Maths (min grade 4)

Tools

None

Job description

Sabden And Whalley Medical Practice is seeking a proactive Medical Receptionist Apprentice to join our front desk team. You will handle in-person, telephone and online appointment requests, direct patients to the right clinician and support staff with clerical tasks.

As an apprentice, you will develop skills in data entry, confidentiality and customer care while completing a recognised Medical Receptionist Apprenticeship and gaining experience at our Sabden And Whalley sites, with occasional