Medical Receptionist

University of Bristol; West of England; On-site; GBP 25,000 - 26,000; Part time

Job summary

University of Bristol is seeking a Medical Receptionist to provide a friendly and efficient service at the reception area within the Education and Student Success team. The role supports day-to-day operations and interacts with patients and clinical staff.

This part-time post (19.5 hours per week) requires you to handle phone enquiries, manage medical records movement, register new patients, and assist with transfer of information, with a pro rata salary band.

Qualifications

• Experience of working in a busy, customer facing role.
• Proven ability to work under pressure and with the minimum of supervision.
• Effective communicator with a friendly confident manner
• Confident with IT
• Proven ability to work accurately and with attention to detail

Responsibilities

• Receiving telephone requests for medical appointments and fielding general enquiries about patient services.
• Recording the movement of medical records in and out of the practice.
• Registering new patients and removing them from our list at the end of their studies.
• Completing a variety of administrative tasks supporting patient access and the transfer of medical information.

Skills

Customer service

Communication

IT skills

Under pressure

Job description

The role

We are looking for a Medical Receptionist to join the team and provide a friendly and efficient service at the reception area.

You will help with the operations of day to day tasks and work with patient and members of the clinical team.

The role is part time and you will be required to work 19.5 hours per week.

What will you be doing?

• Receiving telephone requests for medical appointments and fielding general enquiries about patient services
• Recording the movement of medical records in and out of the practice.
• Registering new patients and removing them from our list at the end of their studies.
• Completing a variety of administrative tasks supporting patient access and the transfer of medical information.

For more information on the role, please refer to the job description

You should apply if

• Experience of working in a busy, customer facing role.
• Proven ability to work under pressure and with the minimum of supervision Effective communicator with a friendly confident manner
• Confident with IT Proven ability to work accurately and with attention to detail

Additional information

Contract type: Open ended

Work pattern: Part time, 19.5 hours per week

Monday: 2pm-8pm (5.5hours)

Thursday: 8.30am-2.30pm (6 hours)

Friday: 8.30am-5.30pm (8 hours)

Grade: D

Salary: £24,685 - £26,093 per annum pro rata

School/Unit: Education and Student Success

This advert will close at 23:59 UK time on 27/10/2026

For informal queries please contact: Maria Geczy or Liz Fenwick 0117 330 2560 [e-mail], [e-mail]

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

Available documents

• Medical Receptionist - SUPP113850 - JD.pdf