Medical Receptionist

EJ Connect; South Shields; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Free Parking

Generous Holiday allowance

Job summary

EJ Connect are seeking a Medical Receptionist for a GP Surgery in South Shields. The role is part-time, 25-30 hours per week, with an immediate start and initially temporary basis. EMIS experience is desirable and essential for registering patients and handling admin tasks.

You will greet patients, answer calls, register new patients, and maintain confidentiality while performing general office duties. Strong IT and keyboard skills are required to succeed in this fast-paced environment.

Qualifications

• Greet visitors professionally and manage reception area
• Answer calls, transfer or handle requests appropriately
• Register new patients promptly and explain booking options
• Identify patient needs through appropriate questioning
• Maintain patient confidentiality to high standards
• Carry out general office duties and keep workspace tidy

Responsibilities

• Greet all visitors in a professional and friendly manner
• Answer incoming phone calls, transfer calls or deal with requests
• Register new patients promptly, educating them on practice booking options
• Identify and understand patient needs through questioning
• Maintain high standards of patient confidentiality
• Carry out general office duties and keep a clean, tidy workspace

Skills

Customer service

Phone handling

Data entry

IT skills

Communication skills

Tools

EMIS

Job description

EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions.

Our Mission is to connect great organisations with even greater people.

Medical Receptionist

• GP Surgery
• South Shields
• 25-30 hours per week
• Initially Tempoary
• EMIS
• Immediate Start available

The role of the Medical Receptionist will be too:

• Greet all visitors in a professional and friendly manner
• Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
• Register new patients in a timely manner, educating them on the practice booking options
• Identify and understand patient needs and requirements, through appropriate questioning
• Maintain high standards of patient confidentiality.
• Carry out all necessary general office duties
• Maintain a clean, tidy, effective working area at all times

The suitable Medical Receptionist will:

• Have previous work history in a similar fast paced environment
• Possess knowledge and experience of EMIS
• Demonstrate an outgoing, friendly personality with a desire to meet new people
• Have the ability to build rapport quickly and effectively
• Have the ability to stay calm under pressure and to be able to multi-task in a similar environment
• Demonstrate a willingness to adapt to the changing working practices of a busy medical environment
• Have good administrative, IT and keyboard skills

The successful Medical Receptionist will receive:

• £13.50ph
• Support and guidance from a friendly and professional team
• Generous Holiday allowance
• Free Parking