Medical Receptionist

Confidential; Greater London; On-site; GBP 16,000 - 23,000; Full time

Job summary

Confidential in Chelsea (SW3) is seeking a Medical Receptionist to join a busy GP practice on a full-time, temporary basis. You will greet patients, manage the appointment diary, answer calls and emails, and handle registrations and payments, using EMIS/SystemOne to access and update records.

The ideal candidate has NHS GP reception experience, excellent telephone manners, and strong organisational and customer service skills to keep patient flow smooth in a fast-paced environment.

Qualifications

• Proven experience in Medical Receptionist or similar role.
• Knowledge of medical terminology is advantageous.
• Excellent communication and interpersonal skills.
• Strong organisational abilities with attention to detail.
• Proficiency in using office software and electronic health records systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Schedule appointments and manage the appointment diary efficiently.
• Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel.
• Maintain patient records accurately and ensure confidentiality.
• Process patient registrations, insurance forms, and payments.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Coordinate with medical staff to ensure smooth patient flow.

Skills

Communication skills

Organisational skills

Customer service

Multitasking

Tools

EMIS/SystemOne

Job description

Medical Receptionist

Location : Chelsea SW3

Hourly rate : 14.50per hour

Are you looking for a new opportunity and happy to take on a new challenge ?

Do you have previous NHS Gp experience using EMIS/SystemOne ?

We are working with a lovely Gp practice in the area of Chelsea, and surrounding areas who require the support of a Medical Receptionist/ Administrator on a full time ongoing temporary basis.

Our client requires someone who can hit the ground running with a good working knowledge of Emis/SystemOne and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills.

Duties

• Greet patients and visitors in a professional and friendly manner
• Schedule appointments and manage the appointment diary efficiently
• Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
• Maintain patient records accurately and ensure confidentiality
• Process patient registrations, insurance forms, and payments
• Assist with administrative tasks such as filing, scanning, and data entry
• Coordinate with medical staff to ensure smooth patient flow

Qualifications

• Proven experience as a Medical Receptionist or in a similar role
• Knowledge of medical terminology and procedures is advantageous
• Excellent communication and interpersonal skills
• Strong organisational abilities with attention to detail
• Proficiency in using office software and electronic health records systems
• Ability to multitask in a fast-paced environment

If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.