Medical Receptionist

NHS Jobs; Redhill; On-site; GBP 20,000 - 25,000; Full time

Job summary

A position within an NHS GP practice, focusing on efficient reception and administrative support during surgeries and clinics.

You will ensure accurate manual and computerised record keeping, handle patient queries, and maintain strict confidentiality at all times. The role includes opening and closing the premises and ensuring readiness for use, supporting a smooth-running practice.

Qualifications

• Experience in reception or front-desk roles preferred.
• Ability to manage records accurately and maintain confidentiality.
• Proficiency with clerical tasks and basic IT systems.

Responsibilities

• Run the appointment system and related IT systems.
• Handle repeat prescribing as directed by doctors.
• Answer queries using manual and computerised records.
• Perform clerical duties for reception operations.
• Open and close premises, ensuring security out of hours.
• Carry out other duties to support a smooth-running practice.

Skills

Reception duties

Administrative support

Record keeping

Confidentiality

Job description

Job Purpose

As part of a team, to achieve a smooth running and efficient surgery for both GPs and patients and to provide all necessary administrative support required by the Practice

Prime Objectives

To provide an efficient and professional reception service during surgeries and clinics To ensure that all record keeping, both manual and computerised, is accurate and up to date To respect patient confidentiality at all times

Main Duties

• Running the appointment and associated IT systems accurately and to maximise use of available time
• Repeat prescribing as directed by the doctors
• Dealing with queries by reference to both computerised and manual records
• Clerical work related to the reception function
• Opening and closing premises, ensuring readiness for use and security out of hours
• Other such duties as required for the smooth running of the practice