Medical Practice Administrative Specialist

Coventry And Rugby GP Alliance; Coventry; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Enhanced Maternity Leave

Paternity Leave

Blue Light Discounts

Employee Assistance Network

Internal Awards

Exclusive Discounts

Supportive work environment

Job summary

Coventry And Rugby GP Alliance is seeking a dedicated Administrator to join The Alliance Teaching Practice. The role involves maintaining accurate records, transcription of medical dictation, composing letters, and supporting day-to-day admin operations to ensure a smooth patient experience.

You will work across the organisation, provide secretarial support, and assist with diverse administrative tasks while upholding data protection and service priorities.

Qualifications

• Experience in transcribing medical dictation or similar
• Ability to compose letters and process correspondence
• Familiarity with handling patient records and data privacy

Responsibilities

• Accurately transcribe dictation with medical terminology and prepare letters.
• Receive and process incoming mail and escalate to clinical staff as needed.
• Process and record referral letters and medical reports.
• Prepare document templates (hospital referrals, call letters, etc).
• Operate the Choose and Book referral system.
• Coordinate requests for patient records in line with ACT and policy.
• Liaise with healthcare professionals, patients, solicitors and external organisations.
• Maintain system for payments and invoices for non-NHS services.
• Maintain directory of services available to patients (consultants, chiropodists, etc).
• Audit trail for referrals to ensure timely completion.
• Retrieve information for the Practice and patients as requested by GPs.

Skills

Administrative skills

Attention to detail

Medical terminology familiarity

Tools

Choose and Book system

Job description

Coventry And Rugby GP Alliance is seeking a dedicated Administrator to join The Alliance Teaching Practice. The role involves maintaining accurate records, transcription of medical dictation, composing letters, and supporting day-to-day admin operations to ensure a smooth patient experience.

You will work across the organisation, provide secretarial support, and assist with diverse administrative tasks while upholding data protection and service priorities.