Medical Operations Manager

SRG; Marlow; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Medical Affairs Operations Manager to oversee medical communication projects, ensuring compliance and operational efficiency. The role requires strong project management skills and effective communication with stakeholders. Ideal candidates will have a science degree and experience in the pharmaceutical industry.

Qualifications

• Ability to think and plan with an open-minded approach.
• Strong commitment to compliance and scientific quality.

Responsibilities

• Manage and coordinate daily medical operations.
• Ensure adherence to healthcare regulations and internal policies.
• Implement continuous improvement initiatives.

Skills

Project Management

Communication

Collaboration

Education

Science degree

Tools

Veeva Vault

SAP

MS Office

Job description

Job Description

Summary of Job Description:

The UK & Ireland Medical Affairs Operations Manager, provides a seamless link between internal teams, external service providers and health professionals, to ensure medical projects are delivered on time and executed compliantly.

Provide an expert and autonomous project management service for all stakeholders, in the delivery of Medical Communication Projects

Drive review of materials using Veeva Vault

Communicate effectively with KOLs, internal stakeholders and third party providers

Experienced in Medical Communication projects including advisory boards, symposia, round table discussions

Subject Matter Expert for financial management for internal audits or regulator inspections

Continually improving processes working with the Medical Affairs and Cross-functional teams

ABPI trained professional completing projects in a timely and complaint manner

Major Responsibilities:

Operational Oversight

Manage and co-ordinate daily medical operations, including round table-discussions, advisory board meetings, videos, medical booths, disease awareness campaigns etc.

Status tracking and reporting to Affiliate management

Localize Global MSL materials using Veeva Vault system

Liaise with third party vendors for development of materials

Liaise with KOLs and healthcare experts in specific projects

Technology and systems

Competent in technology and systems including Veeva Vault, SAP, Veeva CRM

Process improvement

Implement and oversee continuous improvement initiatives to streamline workflows

Interdepartmental co-ordination

Liaise between teams (Marketing, medical, clinical operations etc.) to optimize collaboration and project delivery

Budget & cost control

Assist in developing and managing budgets from third party providers including medical education agencies, AV companies etc.

Identify opportunities to improve operational efficiency and cost-effectiveness

Compliance & Quality

Ensure adherence to healthcare regulations, licensing requirements and internal policies

Other

Management of meetings as and when required

Provides operational support as needed for the Medical team

Skills Required:

Ability to think and plan and to adopt an open-minded approach to challenges

Collaborative, team-oriented approach, able to develop and support relationships across an organization

Excellent written and spoken communication and presentation skills

Sound judgment, strong planning and organizational skills, and the ability to get things completed

Works independently: limited guidance/oversight

Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity

Project Management Skills desirable or proven experience of undertaking an undergraduate project requiring these skills

Ability to understand pharmaceutical and medical terminology

Training or customer facing role experience desirable

Computer and software knowledge like MS Office (Word, Excel, PowerPoint, Outlook, Share-point)

Education:

Science degree essential (e.g. Chemistry, Physics, Maths, Biology, Pharmacy)

or other degree accepted if worked in pharmaceutical company or other healthcare related setting.