Medical Operations Manager

JR United Kingdom; Marlow; On-site; GBP 50,000 - 75,000; Full time

Job summary

An established industry player seeks a Medical Affairs Operations Manager to bridge internal teams and external providers. This role demands expertise in managing medical communication projects, ensuring compliance with healthcare regulations, and optimizing collaboration across teams. The ideal candidate will excel in strategic planning, possess strong relationship-building skills, and have a solid understanding of pharmaceutical terminology. Join a forward-thinking company where your contributions will significantly impact medical projects and enhance operational efficiency. If you're passionate about healthcare and thrive in dynamic environments, this opportunity is perfect for you.

Qualifications

• Degree or relevant healthcare/pharmaceutical experience required.
• Strong project management and compliance skills essential.

Responsibilities

• Manage medical operations and liaise with vendors and KOLs.
• Ensure compliance with healthcare regulations and internal policies.

Skills

Strategic thinking

Relationship-building

Communication skills

Project management

Pharmaceutical terminology

MS Office proficiency

Education

Degree in healthcare or pharmaceutical experience

Tools

Veeva Vault

SAP

Veeva CRM

SharePoint

Job description

The UK & Ireland Medical Affairs Operations Manager provides a seamless link between internal teams, external service providers, and health professionals to ensure medical projects are delivered on time and executed compliantly.

Responsibilities include:

1. Providing expert and autonomous project management for all stakeholders in Medical Communication Projects.
2. Driving review of materials using Veeva Vault.
3. Effective communication with KOLs, internal stakeholders, and third-party providers.
4. Managing Medical Communication projects such as advisory boards, symposia, and round table discussions.
5. Serving as Subject Matter Expert for financial management during internal audits or regulator inspections.
6. Continuously improving processes in collaboration with Medical Affairs and cross-functional teams.
7. Completing projects in a timely and compliant manner, ABPI trained.

Major Responsibilities:

1. Operational Oversight: Managing daily medical operations, tracking status, liaising with vendors and KOLs, and reporting to management.
2. Technology and Systems: Proficiency with Veeva Vault, SAP, Veeva CRM.
3. Process Improvement: Implementing initiatives to streamline workflows and optimize collaboration.
4. Budget & Cost Control: Developing and managing budgets, identifying efficiency opportunities.
5. Compliance & Quality: Ensuring adherence to healthcare regulations, licensing, and internal policies.
6. Other: Managing meetings and providing operational support to the Medical team.

Skills Required:

• Open-minded, strategic thinker with planning skills.
• Collaborative, team-oriented with strong relationship-building skills.
• Excellent communication and presentation skills.
• Strong judgment, planning, and organizational skills.
• Ability to work independently with minimal guidance.
• Commitment to compliance, scientific integrity, and quality.
• Project management experience or skills.
• Understanding of pharmaceutical and medical terminology.
• Proficiency in MS Office and SharePoint.

Education:

Degree or relevant healthcare/pharmaceutical experience.