Medical Office Front Desk & Scheduling Coordinator

Beth Israel Lahey Health; Exeter; On-site; GBP 17,000 - 26,000; Full time

Job summary

Beth Israel Lahey Health is seeking a front desk administrator to provide superior patient service and support practice operations with administrative duties including phones, medical records, data entry, billing, and scheduling.

Responsibilities include greeting patients, scheduling appointments, processing referrals and payments, maintaining records, and generating reports with Excel and practice software. Strong MS Office and communication skills are required.

Qualifications

• Proficient in MS Office, strong communication skill, strong customer service skills

Responsibilities

• Greeting/check-in/check-out and scheduling patient appointments.
• Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices.
• Reviewing and distributing interoffice/external mail, ordering and maintaining supplies.
• Collection of payments and provides assistance to billing department to include accurate and timely entry of charges, accounts receivable entries.
• Knowledgeable of department specific software programs in order to perform accurate and timely data entry of patient information such as vaccines, test results, and surveillance.
• Creates and/or maintains filing system to include preparing charts, responding to requests for records, scanning of records into electronic medical record and retrieving files from storage.
• Provide assistance with providers scheduling at clinic location as well as off site locations.
• Generates and maintains reports using company specific software programs as well as excel.
• Provides other duties to enhance the overall operation of the organization.

Skills

MS Office

Communication skills

Customer service

Job description

Beth Israel Lahey Health is seeking a front desk administrator to provide superior patient service and support practice operations with administrative duties including phones, medical records, data entry, billing, and scheduling.

Responsibilities include greeting patients, scheduling appointments, processing referrals and payments, maintaining records, and generating reports with Excel and practice software. Strong MS Office and communication skills are required.