Front Office Medical Coordinator: Patient Care & Admin

bilh; Exeter; On-site; GBP 18,000 - 26,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative professional to provide superior customer service to patients and clients while supporting the practice with phones, medical records, data entry, billing and scheduling.

The role includes greeting and check-in/out, scheduling appointments, arranging referrals as directed, handling mail and supplies, data entry of patient information, and assisting with provider scheduling across locations.

Qualifications

• Proficient in MS Office and strong communication skills.
• Experience in customer service and front desk duties preferred.
• Familiarity with scheduling, billing, and medical records processes may be advantageous.

Responsibilities

• Provide superior customer service to patients and clients.
• Answer and direct incoming calls, schedule appointments, check-in/out patients.
• Assist with billing tasks and data entry of charges and records.
• Review and distribute mail, order supplies, and maintain filing systems.
• Support providers with scheduling across clinic and off-site locations.
• Generate reports using company software and Excel.

Skills

MS Office

Communication

Customer service

Tools

Practice management software

Job description

Beth Israel Lahey Health is seeking an administrative professional to provide superior customer service to patients and clients while supporting the practice with phones, medical records, data entry, billing and scheduling.

The role includes greeting and check-in/out, scheduling appointments, arranging referrals as directed, handling mail and supplies, data entry of patient information, and assisting with provider scheduling across locations.