Medical Information Specialist - (Spanish & English Speaking)

EVERSANA; London; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading company in life sciences is seeking a Medical Information Specialist who is fluent in Spanish and English. This home-based role involves responding to medical inquiries, translating documents, and ensuring compliance with regulatory requirements. Ideal candidates will have a degree in Life Sciences and strong communication skills, contributing to a team dedicated to improving patient lives globally.

Qualifications

• Degree in Life Sciences or healthcare-related field required.
• Fluent in English (C1 level) and native Spanish.
• Strong clinical background and excellent communication skills.

Responsibilities

• Respond to drug information inquiries from healthcare professionals and consumers.
• Translate documents between English and Spanish.
• Write narratives for adverse events and product complaints.

Skills

Clinical background

Communication skills

Translation skills

Education

Degree in Life Sciences or healthcare-related field

Tools

Microsoft Office

Medical information systems

Job description

Medical Information Specialist - (Spanish & English Speaking)

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Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to delivering next-generation commercialization services to the life sciences industry. We serve over 650 clients, ranging from biotech start-ups to established pharmaceutical companies. Our products, services, and solutions help bring innovative therapies to market and support patients worldwide. Join us!

We embrace diversity in backgrounds and experiences. Improving patient lives globally is our priority, and we seek individuals from all backgrounds to help shape the future of healthcare and the life sciences industry. Our culture is inclusive, and we value team members who are not only skilled but also care deeply about EVERSANA, our people, clients, and the patients we serve.

Job Description

THE POSITION: Medical Communications is part of our integrated commercial services. This role is essential for building credibility and strengthening relationships with healthcare providers, patients, and industry clients. Responsibilities include responding to product information requests, identifying adverse events and product quality issues, and medical writing.

The role is home-based (full-time), preferably located in Poland, Ireland, the UK, Italy, Portugal, Germany, or Spain. The candidate must be legally eligible to work in the European Union or the UK.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Translate documents between English and the target language, delivering responses via phone or in writing.
• Respond to drug information inquiries from healthcare professionals and consumers.
• Disseminate drug information verbally or in writing.
• Identify and report adverse events and product complaints, ensuring compliance with SOPs and regulatory requirements.
• Write narratives for adverse events and product complaints during intake and in response to medical inquiries.
• Coordinate responses to quality-related complaints with relevant departments.
• Evaluate medical literature to develop information for dissemination to healthcare professionals.
• Participate in miscellaneous projects such as market research, system development, and training support.
• Perform medical writing tasks.
• Handle on-call responsibilities as assigned.
• Perform other duties as required.

EXPECTATIONS OF THE JOB:

• Maintain and improve customer service in the Medical Communications Call Centre.
• Work from home or an EU-based office.
• Work US hours, 2pm-2am CET, Monday to Friday; may include working on bank holidays with compensatory time off.
• Contribute to process improvements impacting call centre metrics.
• Travel up to 10% as needed.

MINIMUM QUALIFICATIONS:

• Degree in Life Sciences or healthcare-related field.
• Strong clinical background and excellent communication skills.
• English at C1 level; native Spanish fluency is essential.
• Strong translation skills.

PREFERRED QUALIFICATIONS:

• Pharmacy or MSc in Life Sciences preferred.
• Experience in medical information, pharmaceutical industry, or clinical settings.
• Fluent English and native Spanish.
• Proficiency in Microsoft Office and medical information systems.
• Positive attitude, strong communication, innovation, and integrity.

Additional Information

Our values include Patient Mindedness, Client Delight, Taking Action, Embracing Diversity, Growing Talent, Winning Together, Effective Communication, and Innovation.

We do not request personal information or payments during our hiring process. EVERSANA is an Equal Opportunity Employer committed to diversity and inclusion.