Medical Front Desk & Admin Coordinator

Meadows Health Centre, Dr Jadoon, Dr Mir & Dr George; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Meadows Health Centre in Nottingham is seeking a friendly and motivated Medical Receptionist/Administrator to join a busy, supportive team. The role starts with training across reception duties and progresses to more administrative responsibilities as confidence grows.

You will be central to patient access, information flow, and liaison with secondary care and community services. The successful candidate will be conscientious, reliable and capable of delivering high standards of patient service,

Qualifications

• Educated to GCSE level or equivalent.
• GCSE Mathematics & English (C or above)
• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care

Responsibilities

• Maintain and monitor the practice appointment system.
• Process personal, telephone and e-requests for appointments.
• Answer incoming phone calls and transfer or address requests.
• Action all incoming emails.
• Signpost patients to the correct services.
• Process referrals to external agencies using the electronic referral system (ERS).
• Readcode data on SystmOne (practice clinical System).
• File and store medical records and data entry of registrations.

Skills

Communication

Telephone manners

Teamwork

Independent working

Problem solving

Flexibility

Education

GCSE level

AMSPAR Receptionists Qualification

NVQ Level 2 Health & Social Care

Tools

Office

Outlook

Job description

Meadows Health Centre in Nottingham is seeking a friendly and motivated Medical Receptionist/Administrator to join a busy, supportive team. The role starts with training across reception duties and progresses to more administrative responsibilities as confidence grows.

You will be central to patient access, information flow, and liaison with secondary care and community services. The successful candidate will be conscientious, reliable and capable of delivering high standards of patient service,