Medical Administrator/Secretary

NHS; Milton Keynes; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading medical practice is seeking an Administrative Support Staff member to join their friendly team in Milton Keynes. The role involves a range of administrative duties, providing vital support to clinicians and ensuring efficient practice operations. Candidates should possess strong communication skills and ideally have experience in a healthcare environment. Full training will be offered to the successful applicant, who will relish a varied role in a supportive team.

Qualifications

• Administrative and secretarial skills are essential.
• Experience in GP practice or similar roles is preferred.

Responsibilities

• Provide administrative and secretarial support to the GP Partners.
• Manage patient communications, records, and various administrative tasks.

Skills

Excellent written and verbal communication skills

Ability to work independently

Calm under pressure

Ability to deal with people at all levels

Ability to deal with conflict resolution

Experience of dealing with vulnerable patients

Attention to detail

Education

Previous experience of working in a GP Practice or similar role

Experience of using Sytm1

Knowledge of NHS systems

Job description

Job summary

We are looking for someone with Administrative and Secretarial skills to join our busy but friendly Admin Team. The job is varied and interesting and no two days are the same. Applicants will need to be comfortable with dealing on a day to day basis with anyone from fraught patients to Consultants providing administrative and secretarial support to our 4 GP Partners. The role is vast and can be challenging but it is also extremely rewarding knowing the superior care being provided to our large practice population. We would prefer someone with experience in both areas but full training can be provided. Having a good sense of humour is always a benefit and welcomed by the team! Hours required are 35 per week being 9am to 5pm with an hours unpaid lunch break (although these hours can be flexible for the right candidate).

Main duties of the job

The main duties for the role (and this really is not exhaustive) are:

Scanning of post onto medical records, dealing with daily emails, internal and external post, internal tasks from other team members, patient sick notes, recalling patients, smear register, medical reporting, patient record requests, safeguarding reports, referrals, dictations, death certificates & crematorium forms, coroner referrals and reports, QOF, claiming, patient complaints, booking and cancelling clinics.

This may seem like a very long list but it does make for a very interesting and varied role.

About us

Ashfield Medical Centre is a very friendly GP Practice based in Beanhill, Milton Keynes. We have 4 friendly GP Partners with a fantastic clinical and administrative team behind them. We are open and transparent and have a Good rating with the CQC. Our patients are at the centre of everything we do. We are a very welcoming place to work.

Details Date posted

06 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0529-25-0000

Job locations

1 Perrydown

Beanhill

Milton Keynes

MK6 4NE

Job description Job responsibilities

As previously described the job revolves around all aspects of administration and secretarial work within the practice.

Job description Job responsibilities

As previously described the job revolves around all aspects of administration and secretarial work within the practice.

Person Specification Experience Essential

• Excellent written and verbal communication skills
• Ability to work independently
• Calm under pressure
• Ability to deal with people at all levels
• Ability to deal with conflict resolution
• Experience of dealing with vulnerable patients
• Attention to detail

Desirable

• Previous experience of working in a GP Practice or similar role
• Experience of using Sytm1
• Knowledge of NHS systems

Person Specification Experience Essential

• Excellent written and verbal communication skills
• Ability to work independently
• Calm under pressure
• Ability to deal with people at all levels
• Ability to deal with conflict resolution
• Experience of dealing with vulnerable patients
• Attention to detail

Desirable

• Previous experience of working in a GP Practice or similar role
• Experience of using Sytm1
• Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Ashfield Medical Centre

Address

1 Perrydown

Beanhill

Milton Keynes

MK6 4NE

Employer's website

https://www.ashfieldmc.co.uk/ (Opens in a new tab)

Employer details Employer name

Ashfield Medical Centre

Address

1 Perrydown

Beanhill

Milton Keynes

MK6 4NE

Employer's website

https://www.ashfieldmc.co.uk/ (Opens in a new tab)