Office Administrator

SPI Management; Banbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in Banbury is looking for a motivated Administrator to support their team. This role involves managing client interactions, processing documents, and maintaining organizational efficiency. With a focus on customer service, the ideal candidate will help ensure smooth operations across both Banbury and Bicester offices. The company offers in-house training and a supportive work environment, making it an excellent opportunity for someone looking to grow in their administrative career.

Benefits

Company pension scheme

In-house training programmes

Employee assistance program - Health Assured

22 days plus bank holidays

Yearly Xmas dinners and Summer Party

Qualifications

• Confident and proactive with excellent customer service skills.
• Experience in an administrative role is essential.
• Ability to handle correspondence and record-keeping effectively.

Responsibilities

• First point of contact for clients and visitors.
• Process invoices and documentation efficiently.
• Support Client Managers with scheduling and communication.

Skills

Organizational skills

Customer service

Communication

Education

Administrative experience

Tools

QuickBooks

Virtual Cabinet

Job description

Are you organised, proactive, and passionate about delivering excellent customer service? Our client is seeking a confident and motivated Administrator to join their friendly team supporting both their Banbury and Bicester offices.

About The Role

This is a varied administrative role providing essential support for Client Managers. You will be the first point of contact for many clients—both in person and online—and will play a key role in the smooth day-to-day running of the business.

Key Responsibilities

• Meet and greet visitors, clients, and prospects professionally
• Handle incoming phone calls, post, and emails in the admin inbox
• Make outbound calls to clients regarding onboarding documents and outstanding payments
• Book meetings into Directors and Client Managers' diaries
• Process invoices and payments via QuickBooks
• Record and scan client paperwork and electronically file using Virtual Cabinet
• Liaise with HMRC and newly signed clients to gather key documentation
• Share approved documents with Companies House and clients as required

Benefits

• Company pension scheme
• In-house training programmes
• Employee assistance program - Health Assured
• 22 days plus bank holidays
• Yearly Xmas dinners and Summer Party

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