Medical Administration Specialist: Referrals & Records

Ixworth Surgery; West Stow; On-site; GBP 19,000 - 28,000; Part time

Job summary

Ixworth Surgery is seeking a Medical Administrator to join the administrative team. The role provides secretarial and administrative support to GPs and the practice team, handling referrals, patient records, and clinical information coding to ensure smooth day-to-day operations.

The post holder will be organised, accurate, and able to manage a varied workload while working closely with colleagues to maintain efficient service delivery within the practice.

Qualifications

• High level of accuracy in presentation of information.
• Good standard of English speaking and writing.
• High Level of Organisational and Time Management skills.
• Ability to work in a fast paced, everchanging environment.

Responsibilities

• Provide an efficient secretarial and administrative service to GPs and other healthcare professionals.
• Prepare letters, reports, referrals, and other correspondence accurately and within appropriate timescales.
• Process patient referrals using the appropriate referral pathway, including electronic referral systems.
• Develop and maintain a good working knowledge of local referral pathways, services and procedures.
• Arrange appointments, referrals and admissions where required.
• Monitor referrals and follow up outstanding information or actions where appropriate.
• Liaise with patients, hospitals, community services and other healthcare organisations in relation to referrals and patient care.
• Receive incoming and make outgoing telephone calls, taking messages and dealing with appropriate referral and administrative queries.
• Maintain accurate and secure administrative systems so that referral information can be easily located and monitored.
• Receive, process and distribute incoming and outgoing correspondence.

Skills

High level of accuracy in presentation

Good standard of English speaking and写

Education

GCSE level or equivalent including English and Maths

Job description

Ixworth Surgery is seeking a Medical Administrator to join the administrative team. The role provides secretarial and administrative support to GPs and the practice team, handling referrals, patient records, and clinical information coding to ensure smooth day-to-day operations.

The post holder will be organised, accurate, and able to manage a varied workload while working closely with colleagues to maintain efficient service delivery within the practice.