Mechanical Repair Support Engineer

Ontic Engineering and Manufacturing, Inc.; Austrey CP; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Up to 29 days annual holiday plus Bank Holidays

10 hours paid volunteering time

Annual goal share bonus scheme

24/7 Employee Assistance Program (EAP)

Retail discounts and offers

Job summary

A leading aerospace and defence company is seeking a Mechanical Repair Support Engineer to provide technical support for MRO operations. This role ensures comprehensive support throughout the product lifecycle and involves working with various internal and external stakeholders. The ideal candidate has a technical degree and significant experience in MRO environments. The company offers a robust benefits package including up to 29 days of annual leave, employee assistance programs, and a bonus scheme.

Qualifications

• Significant experience in technical support or production engineering role, preferably aerospace MRO.
• Solid understanding of civil and military MRO procedures.
• Self-motivated, organised, and flexible.

Responsibilities

• Provide technical support to MRO operations.
• Interpret maintenance data to apply repair and testing procedures.
• Deliver on-site technical training to enhance capability.

Skills

Technical support

Communication skills

Microsoft Office proficiency

Experience with ERP systems

Education

Degree in a relevant technical discipline

Job description

Mechanical Repair Support Engineer page is loaded## Mechanical Repair Support Engineerlocations: Bishops Cleeve, Gloucestershiretime type: Full timeposted on: Posted Todayjob requisition id: R5402Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are recruiting for a **Repair Support Engineer** to join our **MRO Engineering Team** in Tewkesbury.\*\*Please note the role will initially be based in Staverton before moving to our new Tewkesbury facility\*\*Ontic is a more than just a business, we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.## ## About the RoleWe're looking for a **Repair Support Engineer – Mechanical** to provide technical support to our **MRO operations in Tewkesbury**. This is a critical role responsible for ensuring Ontic’s mechanical repair and overhaul activity is fully supported across the entire product lifecycle — from new product introduction to retirement.You’ll work with internal teams, external suppliers, and customers to ensure our UK MRO capability is underpinned by robust technical documentation, effective troubleshooting support, and continuous engineering input across **hydraulic, pneumatic, and electromechanical systems**.## * Supporting mechanical MRO products throughout their lifecycle, including hydraulic, pneumatic, and electrical actuation systems.* Providing timely technical support to technicians, operators, and wider internal and external stakeholders.* Interpreting maintenance data (CMMs, Service Bulletins, OEM documentation) to extract and apply appropriate repair and testing procedures.* Authoring and maintaining high-quality technical reports, repair procedures, and training materials.* Performing root cause investigations and delivering corrective/preventive actions.* Delivering on-site technical training to A&T teams to enhance capability and compliance.* Collaborating with cross-functional teams to maintain engineering excellence and meet KPI targets.* Travelling occasionally to provide external support where required.## ## About You:* A degree (or equivalent experience) in a relevant technical discipline.* Significant experience in a technical support or production engineering role, ideally within aerospace MRO.* Solid understanding of civil and military MRO procedures.* Strong written and verbal communication skills and the ability to explain complex technical concepts clearly.* Proficiency in Microsoft Office and experience working with ERP systems.* A self-motivated, organised, and flexible approach with the ability to work both independently and as part of a wider team.* Willingness to travel and work flexibly to meet business needs.**Benefits**At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.Our benefits package highlights include:* Up to 29 days annual holiday plus Bank Holidays* 10 hours paid volunteering time* Annual goal share bonus scheme for all employees* 24/7 Employee Assistance Program (EAP)* Discounts and offers from a range of retailers**Best place to work**We are more than the sum of our parts. And we’ve been recognised internally and externally for being so:* We were ranked #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback* 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at OnticWe are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!locations: 2 Locationstime type: Full timeposted on: Posted 11 Days Ago