Mechanical Repair Support Engineer

Ontic; Bishop's Cleeve; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Up to 29 days annual leave plus Bank &

10 hours paid volunteering time

Annual goal share bonus scheme for all

24/7 Employee Assistance Program (EAP)

Discounts and offers from a range of…

Job summary

Ontic, a leading licensor and manufacturer, seeks a Mechanical Repair Support Engineer for its MRO team in the UK. The role supports hydraulic, pneumatic, and electromechanical systems across the product lifecycle, requiring travel to support customers and external stakeholders.

The role focuses on robust technical documentation, troubleshooting, and engineering input. A degree and aerospace MRO experience are preferred, with opportunities to train and develop.

Qualifications

• Degree (or equivalent) in a relevant technical discipline.
• Significant experience in technical support or production engineering.
• Experience in aerospace MRO and familiarity with MRO procedures.

Responsibilities

• Provide technical support to UK MRO operations in Tewkesbury.
• Interpret maintenance data and apply repair procedures.
• Author/maintain technical reports, procedures, and training materials.

Skills

Technical troubleshooting

Communication skills

Self-motivation

Microsoft Office

ERP systems

Education

Degree in a relevant technical discipline

Tools

ERP systems

Microsoft Office

Job description

Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Mechanical Repair Support Engineer to join our MRO Engineering team. This is a critical role responsible for ensuring Ontic’s mechanical repair and overhaul activity is fully supported across the entire product lifecycle — from new product introduction to retirement. Please note the role will initially be based in Staverton before moving to our new Tewkesbury facility, the role will also involve travelling occasionally to provide external support where required. Ontic is a more than just a business, we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.

The Role

As a Mechanical Repair Support Engineer you will provide technical support to our MRO operations in Tewkesbury. You’ll have the opportunity to work with our dedicated internal teams, external suppliers, and customers to ensure our UK MRO capability is underpinned by robust technical documentation, effective troubleshooting support, and continuous engineering input across hydraulic, pneumatic, and electromechanical systems.

You will be supporting mechanical MRO products throughout their lifecycle, including hydraulic, pneumatic, and electrical actuation systems whilst providing timely technical support to technicians, operators, and wider internal and external stakeholders. Interpreting maintenance data (CMMs, Service Bulletins, OEM documentation) to extract and apply appropriate repair and testing procedures. Authoring and maintaining high-quality technical reports, repair procedures, and training materials. Performing root cause investigations and delivering corrective/preventive actions and delivering on-site technical training to A&T teams to enhance capability and compliance.

About You

To be successful in this role you'll need a degree (or equivalent experience) in a relevant technical discipline, significant experience in a technical support or production engineering role, ideally within aerospace MRO, solid understanding of civil and military MRO procedures, strong written and verbal communication skills, proficiency in Microsoft Office and experience working with ERP systems.

You will be self‑motivated, organised with a hands‑on flexible approach and the ability to work both independently and as part of a wider team. We are keen to meet candidates who are willing to travel and work flexibly to meet business needs.

Benefits

At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.

• Up to 29 days annual leave plus Bank Holidays
• 10 hours paid volunteering time
• Annual goal share bonus scheme for all employees
• 24/7 Employee Assistance Program (EAP)
• Discounts and offers from a range of retailers