Mayfair Luxury Boutique Sales Lead — Clienteling Expert

HAERES EQUITA S.R.L.; Greater London; On-site; GBP 32,000 - 45,000; Full time

Job summary

Borsalino is opening a new boutique on Mount Street and seeks an experienced luxury retail professional with an established client network. You will build lasting relationships with discerning clients and guide them through our collections, sharing the craftsmanship behind each piece.

In this role you will proactively clientel, identify new opportunities within Mayfair’s luxury community, and contribute to the boutique's performance while upholding the brand’s timeless standards.

Qualifications

• Solid experience in luxury retail with a proven sales record.
• Established network of luxury clients and ability to nurture repeat business.
• Experience in Mount Street or Mayfair luxury area preferred.
• Confident, consultative selling approach with discretion.
• Proactive, detail-oriented and collaborative in a small team.
• Fluency in English; additional languages are a plus.

Responsibilities

• Provide warm, discreet, personalised service to local residents and international visitors.
• Guide clients through collections, sharing craftsmanship and heritage.
• Develop the boutique's client base through proactive clienteling and follow-up.
• Identify new opportunities and connect with local luxury community, hotels, and concierges.
• Achieve and exceed individual sales targets while supporting boutique operations.

Skills

Luxury retail

Client development

Sales performance

Fluent English

Job description

Borsalino is opening a new boutique on Mount Street and seeks an experienced luxury retail professional with an established client network. You will build lasting relationships with discerning clients and guide them through our collections, sharing the craftsmanship behind each piece.

In this role you will proactively clientel, identify new opportunities within Mayfair’s luxury community, and contribute to the boutique's performance while upholding the brand’s timeless standards.