Maternity Ward Clerk – Front Desk & Patient Admin

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 21,000 - 25,000; Full time

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking an organised, friendly administrator to join the Delivery Unit in maternity services. You will be the first point of contact for patients, visitors and staff, provide administrative support, input into EPIC and RealTime systems, and help manage patient flow with a welcoming, safe environment.

Working on a shift pattern that includes nights and weekends, you will coordinate appointments, file notes, maintain records and support the

Responsibilities

• Input information onto the EPIC system.
• Be responsible for the administrative admission of all women and babies to the ward.
• Create medical records for women not previously cared for at CUH.
• Return notes and documents no longer required on the Unit to Medical Records, ensuring that all necessary documentation/filing has been completed.
• Arrange appointments for Clinics, Ultrasound, etc.
• Greet visitors face-to-face and respond to requests for basic information.
• Receive and respond to straightforward telephone calls.
• Receive and respond to straightforward emails.
• Complete straightforward forms/administrating/correspondence using templates.
• Liaise with colleagues with issues outside your control.
• Book appointments and maintain stock levels and place orders.
• Collect, open and distribute mail.
• Input information on Trust systems (i.e EPIC, RealTime etc.).
• Cover other positions with work area during absence.
• Any other administrative duties as required.

Job description

Cambridge University Hospitals NHS Foundation Trust is seeking an organised, friendly administrator to join the Delivery Unit in maternity services. You will be the first point of contact for patients, visitors and staff, provide administrative support, input into EPIC and RealTime systems, and help manage patient flow with a welcoming, safe environment.

Working on a shift pattern that includes nights and weekends, you will coordinate appointments, file notes, maintain records and support the