Maternity Support Worker

Transformationunitgm; Oxford; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading NHS teaching trust seeks Maternity Support Workers to provide compassionate care alongside midwives. Flexible hours available, with a focus on patient-centered service. Ideal candidates are enthusiastic and hardworking, ready to make a difference in maternity care.

Qualifications

• Motivated for development and willing to complete the Care Certificate.
• Experience with NHS or healthcare settings.

Responsibilities

• Support midwives to deliver high-quality maternity services.
• Contribute to efficient ward operations and uphold patient dignity.

Skills

Teamwork awareness

Effective communication skills

Good spoken English

Reliability

Good interpersonal skills

Education

5 GCSEs or equivalent

Level 2 Diploma in health

Job description

Main area: Maternity
Grade: Band 2/3
Contract: Permanent
Hours: 37.5 hours per week (part-time considered)
Job ref: 321-SW-7070673-B3-PUB

Employer: Oxford University Hospitals NHS Foundation Trust
Site: Womens Centre, John Radcliffe Hospital
Town: Oxford
Salary: per annum, pro-rata
Closing date: 26/05/2025 23:59

Maternity Support Worker

Band 2/3

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research.

The Trust comprises four hospitals: the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington, and the Horton General Hospital in Banbury.

Our values, standards, and behaviours define the quality of care we offer and our professional relationships. We focus on Delivering Compassionate Excellence, emphasizing compassion, respect, learning, delivery, improvement, and excellence. These values prioritize patient-centered care and underpin our healthcare quality. Watch our approach on the OUH YouTube channel.

We use Value Based Interviewing to select candidates who share our values and can deliver compassionate excellence. For more, visit www.ouh.nhs.uk/about/vision-and-values.

Job overview

Maternity Support Workers are vital to providing quality care and information, working alongside midwives and the wider team to achieve excellence in maternity care.

We seek enthusiastic, hardworking, flexible individuals to assist us in providing the best care. The roles include duties such as breastfeeding support, maternal observations, stocking wards, and some cleaning. If you have the qualities for this role and want to make a difference, consider joining us.

Part-time/full-time applications are welcome, with a minimum of 22.5 hours. We do not currently offer term-time-only contracts.

Please note: The role involves 50% unsocial hours, including night shifts and weekends, generally 12.5-hour shifts from 07:30-20:00 or 19:30-20:00. Flexible working options are available. This role is not eligible for overseas sponsorship.

All new starters, unless transferring internally, will start as Band 2. After completing mandatory training, the Care Certificate, and local competencies, staff will be promoted to Band 3.

Main duties of the job

You will support and work closely with registered midwives to deliver high-quality, safe, and caring maternity services, maintaining women's dignity, privacy, and confidentiality.

Working for our organization

Oxford University Hospitals NHS Foundation Trust is a leading NHS teaching trust, providing comprehensive clinical services and supporting medical education and research. More information is available at www.ouh.nhs.uk.

The Trust includes four hospitals: John Radcliffe, Churchill, Nuffield Orthopaedic Centre, and Horton General Hospital.

Our values and standards define the care we provide and our relationships with patients and colleagues. We focus on Delivering Compassionate Excellence. Watch our story on the OUH YouTube channel.

Detailed job description and main responsibilities

Support and collaborate with midwives and sonographers to ensure high standards of care. Contribute to the efficient operation of the ward, uphold patient dignity and confidentiality, and develop your clinical competencies and Care Certificate. All new staff will be expected to achieve the Care Certificate within 12 weeks unless previously completed. The Trust provides an extended induction and training program.

Person specification

Values and Behaviours

• Ability to prioritize patient-centered care
• Commitment to Trust values
• Recognition of individual needs

Education, training, and qualifications

• 5 GCSEs or equivalent, including Maths and English, or relevant clinical experience
• Good spoken English
• Motivated for development
• Willing to undertake self-development and complete the Care Certificate
• Level 2 Diploma or Apprenticeship in health (or willing to work towards)
• Evidence of Care Certificate and understanding of professional standards

Clinical Practice

• Teamwork awareness
• Effective communication skills
• Experience with NHS or healthcare settings

Planning and Organisation

• Ability to work in a dynamic environment
• Use of initiative within role boundaries

Improving Quality and Developing Practice

• Insight into the role
• Willingness to learn new skills and complete the Care Certificate

Personal Qualities and Physical Attributes

• Ability to work under supervision
• Reliability and good time management
• Resilience and maturity to handle distressing situations
• Good interpersonal skills, sensitivity, and approachability
• Recognition of limitations and openness to feedback
• Support and orientate new staff
• Essential IT skills for electronic records

COVID-19: Vaccination is encouraged but not mandatory. More info at Oxfordshire County Council.

Nursing and Midwifery: For international applicants, recruitment is managed by Envertiz, with consent for data sharing upon application.

Probation Period: Six months, unless internal transfer. Not applicable to medical or executive roles.

Referencing: Provide accurate work-related references, including your most recent or current manager.

Next Steps: Ensure your application reflects the job description and person specification. Shortlisting occurs within two weeks; check your email regularly.

No unsolicited agency inquiries.

Employer certification / accreditation badges

This role requires a Disclosure and Barring Service check, as per legal requirements.

Name: Emily Delacherie
Job title: Lead Midwife for Recruitment and Retention
Email: [e-mail]

Additional contact: [e-mail]