Mental Health Support Worker,Scrutton Close,Oxford

Harmonia Careers; Oxford; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading company in mental health services is seeking a dedicated Mental Health Support Worker to empower clients and promote independence. The role involves providing person-centred support to individuals with serious mental illnesses, fostering a supportive environment, and ensuring safety through effective housing management. The ideal candidate will possess strong communication skills, a commitment to personal development, and a genuine interest in mental health. Join a compassionate team that values diversity and supports your professional growth.

Benefits

33 days annual leave

Blue Light card and discounts

Employee Assistance Plan with free counselling

Cycle to Work Scheme

Enhanced family leave

Professional qualification sponsorship

£500 refer-a-friend bonus

Health cash plan discounts

Free flu jabs

Free DBS application

Qualifications

• Commitment to ongoing personal development, including completing the Care Certificate.
• Ability to provide non-judgemental, emotional, and practical support.

Responsibilities

• Provide emotional support and practical assistance with daily activities.
• Assist clients to attend appointments and complete daily paperwork accurately.

Skills

Communication

Emotional Support

IT Literacy

Education

GCSEs in English and Maths

Tools

MS Office

Job description

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experience)

Hours: 37 hours per week, Monday to Sunday, inclusive of bank holidays. Shifts include mornings, evenings, and weekends.

Service: Scrutton Close, Oxford.

What You'll Be Doing

Response is looking for an enthusiastic, caring person to join their dedicated team at Scrutton Close! The team focuses on supporting clients within their own accommodation, offering a high level of support to help clients achieve personal goals and increase independence.

As a Mental Health Support Worker, you will provide person-centred support to residents with serious mental illnesses, including adults with primary diagnoses of psychotic illnesses, often with coexisting conditions such as physical health issues, neurodiversity, substance use, and cognitive impairments.

You will work proactively to promote independence and well-being, ensure safety through good housing management and risk assessment, support with tenancy maintenance, and help develop daily living skills.

Our clients value the passion of our Support Workers: caring, kind, compassionate, and understanding. They support and care for clients, contributing to improved well-being.

Overall Job Responsibilities

Further details can be viewed in the Job Description.

Core Duties Include

• Provide emotional support, encouragement, and practical assistance with daily activities, including medication management, engaging in interests, education, accessing community resources, employment, and teaching life skills such as shopping, budgeting, using public transport, and cooking.
• Foster a supportive environment that promotes independence.
• Support and monitor physical and mental health, liaising with health services as needed.
• Assist clients to attend appointments.
• Complete daily paperwork accurately.
• Support the Service Manager in achieving monthly service goals.
• Ensure health and safety procedures are followed to maintain safety for all.
• Use a trauma-informed approach based on the 6 principles of trauma-informed care: Safety, Trust, Choice, Collaboration, Empowerment, and Cultural Consideration.
• Engage with families, friends, and carers, involving them in support planning and providing information about services.

The Successful Applicant

We prioritize candidates who embody our values: Caring, Safe, Creative, and Aspirational.

Essential Criteria

• GCSEs in English and Maths (or equivalent)
• Commitment to ongoing personal development, including completing the Care Certificate
• IT literacy with experience in MS Office
• Good communication skills—written, verbal, and listening
• Ability to provide non-judgemental, emotional, and practical support
• Genuine interest in mental health and well-being, aligned with Response's mission
• High levels of personal and professional integrity
• Ability to follow health and safety procedures
• Respect for diversity and difference

What We Offer

• 33 days annual leave (including bank holidays)
• Blue Light card and discounts
• Employee Assistance Plan with free counselling
• Cycle to Work Scheme
• Enhanced family leave
• Professional qualification sponsorship and study leave
• £500 refer-a-friend bonus
• Health cash plan discounts
• Wellbeing hub and NHS-approved mental health app
• Free flu jabs
• Free DBS application

Training will be provided on core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Trauma-Informed Care, and Mutual Aid.

If you believe this Mental Health Support Worker role is right for you, please apply today! We look forward to hearing from you. Note: the vacancy may close early. For more information about Response, visit our website. Closing date: 13/06/2025.

We celebrate diversity and are a Disability Confident Employer. All roles require an enhanced DBS check, two references, and the right to work in the UK.