Maternity Outpatients Receptionist & Admin Support

University College London Hospitals NHS Foundation Trust; Greater London; On-site; GBP 23,000 - 27,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust (UCLH) – Elizabeth Garrett Anderson Wing is seeking a Receptionist to join the Antenatal Outpatients multidisciplinary team. The role is a 12 month FTC, full-time, 37.5 hours per week, and focuses on delivering friendly, professional admin support in a patient-facing environment.

You will greet patients, visitors and colleagues, provide a high-quality administrative service, and manage EPIC in-basket, secure chats and email queries to

Qualifications

• Must have excellent customer care skills.
• Experience with EPIC in-basket, secure chats and email inbox queries is preferred.
• Role involves receptionist duties in antenatal outpatients within a multidisciplinary team.

Responsibilities

• Greet patients, visitors and colleagues at the antenatal reception desks.
• Provide high-quality administrative support and efficient patient flow.
• Respond to EPIC in-basket, secure chats and email queries as required.
• Support the team to deliver a positive patient experience.

Skills

Customer service

Attention to detail

Communication skills

Job description

University College London Hospitals NHS Foundation Trust (UCLH) – Elizabeth Garrett Anderson Wing is seeking a Receptionist to join the Antenatal Outpatients multidisciplinary team. The role is a 12 month FTC, full-time, 37.5 hours per week, and focuses on delivering friendly, professional admin support in a patient-facing environment.

You will greet patients, visitors and colleagues, provide a high-quality administrative service, and manage EPIC in-basket, secure chats and email queries to