Maternity Care Coordinator: MDT & Patient-Centred Navigator

York Road Group Practice; Ellesmere Port; Presencial; GBP 25.000 - 32.000; Jornada completa

Descripción de la vacante

York Road Group Practice is seeking a caring, proactive Care Coordinator on a maternity cover basis to support frail and elderly patients and those with long-term conditions. You will work with the PCN team to coordinate care, chair MDTs and promote preventative services.

The role involves helping patients access services, coordinating vaccination programmes, and participating in PPG activities while upholding safeguarding and data protection standards.

Formación

• Excellent communication and listening skills for patient navigation.
• Strong organisational skills and ability to manage multiple tasks.
• Empathy and ability to work with diverse patient groups.
• Ability to work independently within a multidisciplinary team.

Responsabilidades

• Identify and support frail, elderly, long-term condition and vulnerable patients, coordinating care across health, social care and voluntary services.
• Help patients navigate services, prepare for appointments and manage their health and wellbeing.
• Coordinate and chair MDT meetings, identifying patients, facilitating discussions and following up agreed actions.
• Support screening programmes, encouraging attendance and addressing barriers to access.
• Support flu, COVID-19 and RSV vaccination programmes, including patient engagement and appointment coordination.
• Support and coordinate the Patient Participation Group (PPG) and patient engagement activities.
• Work collaboratively with GPs, nurses, pharmacists, social prescribers and wider health and care professionals.
• Maintain accurate records and contribute to monitoring, reporting and service improvement.
• Communicate with patients and carers in a compassionate, person-centred manner.
• Signpost and refer patients to appropriate services and follow up where required.
• Maintain confidentiality and comply with information governance, safeguarding and data protection requirements.
• Contribute to practice and PCN meetings, training and service development.

Conocimientos

Communication

Organisational skills

Interpersonal skills

Compassionate approach

Herramientas

EMIS

MS Office

Descripción del empleo

York Road Group Practice is seeking a caring, proactive Care Coordinator on a maternity cover basis to support frail and elderly patients and those with long-term conditions. You will work with the PCN team to coordinate care, chair MDTs and promote preventative services.

The role involves helping patients access services, coordinating vaccination programmes, and participating in PPG activities while upholding safeguarding and data protection standards.